Unique Web Solution For Users In The Real Estate Industry
Tech Stack
- Postman
- Power BI
- Power Query
- SAP CLOUD
About Client
The client is to set new standards for integrated Real Estate service solutions globally. They wanted an integrated service solution based on international standards, giving our stakeholders the peace of mind to focus on their core operations while adding sustainable value to their assets.
About Product
Brainers has created a cutting-edge ticket analysis solution on the Microsoft platform, establishing themselves as a recognized and trusted Microsoft partner. This innovative application automates the client's service delivery processes and offers detailed insights into analyzed tickets, including associated issues. The application ensures clients are promptly informed about resolved tickets and customer feedback. Our team at Brainers meticulously crafted this application to efficiently route tickets to the appropriate team and individual responsible for addressing and resolving them. In addition, a tailored dashboard delivers an in-depth report and analysis encompassing all tickets, teams, and completed tasks, providing the client with a holistic view of their operations.
Synchronized Data Integration:
The biggest challenge was to align tickets raised from multiple sources at any time.
Brainers examined the nature of their streams and proposed using Power Query and Power Pivot. Brainers chose these tools because Power Query offered an enriched experience of importing data while Power Pivot has excellent potential to shape this data effectively. We integrated these tools with multiple sources to track each piece of information and tickets raised for the client. Alongside this, all this data was stored in an organized format at a single location.
Solution
The Challenges
Result
- Centralized Location:Brainers introduced Power Pivot and Power Query to accumulate and store all data at a single location.
- Two-Factor Authentication:Azure Active Directory provides two-factor authentication that provides smooth but controlled data access to the client.
- Easy To Interpret Data:With POSTMAN API, it was easier to translate data into English and process it further to the right team.
- Improved Decision-Making:The interactive and accurate graphical representation on the dashboard assisted the client in making lucrative business decisions.
Product Screens
Client Testimonials
They help us coordinate the right skill sets, teams, and activities in order to get the job done. They transferred our platform assets, such as our servers, workstations, and databases, into their managed cloud services environment.
Patricia Walters
Founder and CEO - Creative LLCPowered by Clutch
224 Reviews
“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
