Odoo Shopify integration: orders and stock in sync

Only on Odoo 19, and only on Odoo.sh. Odoo's 19.0 documentation describes a Shopify Connector that syncs orders, products, inventory, deliveries, returns and refunds, and its setup page states the integration only works with Odoo.sh and requires version 19.0. Odoo 18's documentation has no Shopify connector, so there the options are an App Store app or a build.

Odoo's supported-features table is specific. Orders, products, customers, returns and refunds move one way, Shopify to Odoo. Inventory and fulfillments move both ways. Invoices and payments are not synced at all: Odoo creates them. So the honest summary is one-way for records, two-way for stock and shipments, and Odoo-side for the money.

No. Odoo states plainly that the connector does not perform real-time synchronization and does not rely on webhooks; every exchange runs on scheduled actions, with orders pulled every ten minutes and stock pushed after each order sync. A custom build can subscribe to Shopify webhooks instead, but Shopify advises apps to run reconciliation jobs anyway.

Pick one, and write it down before anything is built. With Update Inventory enabled, Odoo pushes the free quantity at the mapped location and Shopify's available count follows Odoo. Pulling stock from Shopify is described as a setup or repair action, not a routine. Two systems both adjusting the same number is how overselling starts.

A refund syncs only when the order already carries one invoice in the posted state, and the credit note is created in draft so a person reviews it. Partial fulfillments create backorders in Odoo so shipped and remaining quantities stay separate. Where Shopify and Odoo totals differ by rounding, Odoo adds an adjustment line to match the refund exactly.

Yes, with mapping. Each Shopify store needs its own account record in Odoo and stays scoped to its own orders, products and inventory, and multi-company setups get one configuration per company. Shopify locations are pulled in and mapped to Odoo stock locations. Map one Odoo location to two stores and those stores then share that stock.

Shopify's Markets documentation sets out three currencies on an order: presentment, which the buyer agreed to and which refunds are based on; shop, which is back-converted and may not sum perfectly; and settlement, the payout currency, which that documentation calls the most appropriate for accounting. Decide which one your ledger records before go-live.

Not through Odoo's connector. Payouts, processor fees and chargebacks appear nowhere in its documentation, so reconciling a net settlement to the bank statement is either a manual routine or something we build against the Shopify Admin API. Ask for it explicitly in scope; it is the piece finance teams assume is included and usually is not.

Whoever owns the route you chose. Shopify's versioning page states that it releases a new API version every three months and supports each stable version for a minimum of twelve months, with at least nine months of overlap. So an integration is not a one-off build: name who watches the deprecations, and line that up with your Odoo upgrade cycle.

If you sell on one store, ship from one place, carry a catalog you can still count, and your bookkeeper is content reconciling a payout once a month, an ERP behind the storefront adds a system without removing work. The case for Odoo starts at a second channel, a second warehouse, or stock that has to be right in two places.

It links the store to the ERP software that runs stock, purchasing and the books, so orders, customer data and inventory levels stop being copied by hand. Shopify stays the customer-facing storefront and Odoo ERP runs the back office. Odoo's documentation says its connector considerably reduces the time spent manually entering Shopify orders into Odoo, which is the manual data entry the connector is built to remove.

Yes. Shopify says its Admin API lets you build apps and integrations that extend and enhance the Shopify admin, and its reference covers orders, customers, products and collections, inventory, and shipping and fulfillment. That is the surface any ERP reads and writes. For an Odoo integration there are three working routes: Odoo's own connector, an app from the Odoo App Store, or a build on both APIs.

Not in Odoo's documentation yet. The Shopify Connector pages sit in the 19.0 documentation, while the 20.0 documentation, as of September 2026, has no Shopify Connector page, even though Odoo 20 was released that month. Before you plan an Odoo 20 project around the native connector, confirm with Odoo that it is available for your version and hosting.

It depends on the route. The connector's setup page says it only works with Odoo.sh, and Odoo's pricing page lists Odoo.sh on the Custom plan, with the Odoo.sh hosting cost not included. A build needs the External API, which Odoo's documentation says is only available on Custom plans. An App Store app needs Odoo.sh or on-premise hosting, because Odoo Online is not compatible with non-standard apps.

Yes. Odoo's External JSON-2 API, new in version 19.0, exposes models over HTTP at the /json/2 endpoint. The older XML-RPC and JSON-RPC endpoints are deprecated, and Odoo's documentation schedules their remaining services for removal in Odoo 22 (fall 2028), so a new build should target JSON-2. Access requires a Custom plan.

Not with Odoo's connector. Its supported-features table lists products as Shopify to Odoo only, and once an offer is mapped, the Odoo product's cost, description, weight, barcode and image are read only when it is first created. Odoo recommends setting products up in Odoo first, each variant with its own SKU, so no Shopify SKU falls through to the default product. Pushing catalog, prices or metafields from Odoo to Shopify is a build on the Shopify Admin API.

Products match when the Shopify SKU equals the Odoo internal reference; a Shopify SKU with no match links to a default product unless Create Products is on. Customer information matches on email and billing name, with billing and shipping addresses stored as child contacts. Odoo detects the currency from each order. Data accuracy problems often start with a missing or duplicated SKU.

With Create Taxes on, the default, Odoo looks for a matching tax on each imported order and creates one if none exists. With it off, taxes come from the order's fiscal position and the product's taxes in Odoo. Shipping arrives as separate order lines, and discounts are deducted before the subtotal to reduce rounding differences between Shopify and Odoo totals.

Only orders confirmed in Shopify are imported, and a cancellation in Shopify cancels the Odoo order on the next sync. When Shopify handles delivery, an order tagged Unfulfilled creates an Odoo delivery in the Ready stage, and a Fulfilled order creates it as Done. Split fulfillments, different carriers and partial quantities are supported, and tracking numbers sync both ways.

Odoo's connector writes detailed API logs, visible in developer mode, and emails the assigned salesperson or administrator on critical failures: an order import, a stock update or a fulfillment. A single missing order can be pulled again with the Recover Order action and its Shopify order reference. Whichever Shopify Odoo connector you run, name who will manage those alerts before go-live.

On Odoo 19 on Odoo.sh, install the Shopify connector app, which brings the Sales app with it, then create a Shopify account record for each Shopify instance in developer mode. Odoo says OAuth is mandatory for Shopify stores created on or after January 1, 2026; older stores can use an admin API access token. If no stock location is set, Odoo automatically creates a dedicated Shopify location. Then map locations and run an initial fetch of products and orders.

It narrows the gap rather than closing it. Odoo pushes the free quantity, on hand minus reserved, after each order sync, and only for stock that changed. Odoo advises getting inventory levels in sync on both platforms first. When you restock a return in Shopify, select Restock at: Odoo's documentation warns that skipping it leaves the two stock counts out of step.

Not through Odoo's connector: collections are not in its supported-features table, and Odoo recommends configuring product categories and sales taxes in Odoo. Shopify's help center says a new collections model is replacing the legacy manual and smart collections, with inclusion and exclusion conditions. If categories must match on both sides, that mapping is part of a build.

Not through Odoo's connector, whose documentation does not mention B2B companies or catalogs. Shopify's help center says B2B is available on all plans: on the Basic plan, the Grow plan and the Advanced plan you can assign up to 3 active catalogs across all your B2B markets, and on Shopify Plus an unlimited number. If B2B prices must follow an Odoo pricelist, that sync is a build on both APIs.

Yes. Odoo's documentation says the connector fetches UTM campaign, source and medium from Shopify orders during the order sync and stores them on the Odoo sales order, which helps trace each order to ads, email or social. The data only exists when the Shopify order carried UTM parameters in the first place.

They do different jobs. Shopify runs the storefront and checkout of your eCommerce operations; Odoo describes itself as a suite of open source business apps covering CRM, eCommerce, accounting, inventory, point of sale and project management. Keep Shopify at the front and run Odoo ERP behind it when the storefront works and the back office does not; move the store onto Odoo when you would rather have no interface to maintain. The right solution follows your sales channels, not the brand.

There is no fixed figure; cost follows the route. The native connector needs Odoo.sh on a Custom plan, with the hosting cost not included. An App Store connector adds the vendor's price and upgrade cycle. Implementation adds configuration or development, testing and ongoing support. Odoo Community is open source and Odoo Enterprise is licensed, so the edition you run also shapes the options.