Sales Cloud
Pipeline, forecasting and territories configured for how Singapore sales teams actually sell.
Einstein lead scoringSales Cloud/ Salesforce · Built from Singapore
Salesforce is only as good as what it connects to. We wire Sales, Service and Marketing Cloud into the ERP and commerce platform you run, so quotes, orders and invoices agree. Delivered from our Singapore office.
/ Einstein, built in
We build Einstein into the sales, service and marketing flows your teams run every day, tuned to the pipelines and queues of a Singapore business.
Copilots draft replies, summarise records and queue next best actions for reps handling Singapore and regional accounts.
Lead and opportunity scoring tuned to your pipeline, so a lean sales team spends its hours where revenue is most likely.
Chatbots and knowledge resolve routine cases before an agent picks up, trimming queues for desks covering Singapore and APAC hours.
Segments and personalised journeys across email, SMS and ads, shaped around how Southeast Asian customers buy.
Pipeline, churn and demand forecasts from your own CRM data, ready for Monday reviews on Singapore time.
Data entry, routing and approvals automated across every cloud you run, so admin stops eating selling time.
Enterprise brands that build with Brainvire
/ Proof from our global case studies
Regional programmes first; global work from the same bench follows.
Loyalty app adding 10,000+ new users a month across 12 countries.
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Omnichannel Adobe Commerce build unifying product data across Salesforce, ERP and PIM.
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Agentic AI on Adobe Commerce processing 400–1,000 purchase orders a day without manual review.
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50 APIs integrated on one Odoo platform, 4X ROI.
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/ What we build
Eight Salesforce disciplines, one accountable team, with AI woven through each engagement we run for Singapore clients.
Pipeline, forecasting and territories configured for how Singapore sales teams actually sell.
Einstein lead scoringSales CloudCases, knowledge and SLAs handled omnichannel for desks serving Singapore and the region.
Einstein case deflectionService CloudCampaign journeys and segments personalised for Southeast Asian audiences.
Einstein journeysMarketing CloudCommerce Cloud storefronts for B2B and B2C, connected to regional carts and marketplaces.
Einstein merchandisingCommerce CloudApex, Lightning Web Components and custom apps shaped to your process.
AI assisted engineeringCustom DevERP, telephony, marketplaces and middleware wired in for one customer view.
AI mapped interfacesIntegrationCRM moves with history preserved and cutovers timed outside trading hours.
AI checked data mappingMigrationAdmin, support and optimisation on Singapore hours, with Einstein tuning.
AI triaged alerts24×7 Managed/ How we deliver
From first workshop to go-live: a named owner, a working demo at every stage, and ceremonies on Singapore time.
Goals, scope and the CRM architecture agreed in working sessions on Singapore hours.
We design the solution and build it on Salesforce, integration first and upgrade safe.
User acceptance, data validation and load testing before anything touches production.
Go-live under monitoring, then continuous optimisation and support overlapping your business day.
/ Industries
Dedicated vertical teams and reference architectures from hundreds of engagements, applied to the industries that drive Singapore’s economy.
Retail CRM connected to storefronts, inventory and loyalty, built for omnichannel trade across Singapore and Southeast Asia.
See Retail & eCommerce work →Patient and provider platforms with careful data handling, built for regulated health operators.
See Healthcare work →Lending, payments and client intelligence built for audit trails, uptime and regional scale.
See Finance & Fintech work →Dealer CRM, service scheduling and fitment aware catalogues connected to live inventory.
See Automotive work →Developer and brokerage platforms, CRM to ERP integration and valuation intelligence.
See Real Estate work →Shipment visibility, route intelligence and customer portals fit for a trading hub.
See Logistics work →Subscription commerce and audience analytics that grow recurring viewer revenue.
See Media work →Enrolment systems, learning platforms and student lifecycle CRM for campuses and edtech ventures.
See Education work →/ In their words
Brainvire demonstrated reliability, a commitment to delivery, and helped us maintain momentum on critical roadmap items.
/ On the record
/ Recognition
Top eCommerce Developers
2025The Americas’ Fastest-Growing Companies
2025Fastest-growing private companies in America
2024North America’s fastest-growing tech companies
/ The Singapore engagement
Our published CRM record is global. What a Singapore engagement adds is specific: a decision about which region your org holds customer data in, consent written into the object model rather than bolted on, admin cover inside your own working day, and a CRM wired to the Odoo and commerce systems Singapore groups already run.
Object model, sharing rules, record types and the profiles that decide who sees which customer are settled in workshops led from our Singapore office. That matters more than it sounds: the sharing model is the single decision hardest to unwind once two years of pipeline data sit on top of it.
A Salesforce org is provisioned into an instance in a particular region, and that choice is not yours to change later. We settle it with you at licensing, document which data classes stay in your own systems behind an integration layer instead, and hand your architecture reviewers a written data-flow map before the first record is loaded.
Consent capture on web-to-lead forms, lawful-basis fields on the contact record, retention rules that expire marketing lists on schedule, and explicit permission sets governing which offshore team members can open a Singapore customer record. Designed into the build, not documented after it.
Named administrator cover across your working day for user management, sandbox refreshes and release windows, plus a documented handover so an in-house Singapore admin can take the org whenever you want it back. Taking over an existing org is a normal way for us to start.
Singapore groups rarely start from a blank CRM: there is usually an Odoo ERP, a Magento or Adobe Commerce storefront and a telephony system already in place. We have built exactly that shape, including a bi-directional Salesforce to Odoo integration for vendor and purchase-order data on the Tent And Table engagement.
Engagements quoted in prioritised buckets with agreed hours, itemised for your finance team, with GST treatment stated plainly on every invoice.
Org region, sandbox data masking and consent capture configured for PDPA.
/ Straight answers
Not a published one. Our documented Singapore engagements are Odoo ERP, Magento and Adobe Commerce and Power BI work, and they are all on our Singapore case studies page. Our Salesforce record, including the Tent And Table multi-cloud programme, is global. We would rather you knew that before a first call than discovered it in a reference check.
That is fixed when the org is provisioned and it is not simple to move afterwards, so we settle it with you before licences are bought. We also decide which data classes never enter Salesforce at all and stay in your own systems behind an integration layer. You get a written data-flow map naming every store and every cross-border hop, which is usually what an architecture or risk reviewer asks for first.
It changes the object model, not just the paperwork. Consent is captured as a field on the record with its source and timestamp, lawful basis is visible to the user working the lead, retention rules expire marketing lists on a schedule rather than on request, and permission sets state exactly which offshore team members can open a Singapore customer record. Building that in at design time costs days; retrofitting it costs a release cycle.
Yes, and it is the common Singapore shape rather than an edge case. On the Tent And Table engagement we built a bi-directional Salesforce to Odoo ERP integration for vendor and purchase-order data, integrated the quoting system with Magento for checkout, and brought telephony inside Salesforce. Odoo is the platform behind most of our documented Singapore work, so both sides of that integration are familiar ground.
Yes. We take on existing orgs, starting with a health check on the sharing model, technical debt in Apex and flows, unused licences and the release process. Cover is named and scheduled across your working day, and the handover pack is written from day one so an in-house Singapore administrator can take the org back whenever you want it.
History and data integrity come across, the cutover is rehearsed against a full data set before it is real, and it runs outside your trading hours. Weekend cutovers are normal for retail and trading businesses. We have run this in the other direction too, migrating a client off SuiteCRM and Zendesk into Sales Cloud and Service Cloud, so we know which records break first.
It depends entirely on how much of your own pipeline and case history the org already holds, because that is what the scoring learns from. On a thin org it predicts noise. We switch on case management, forecasting and lead scoring where the data supports them and leave the rest off, which is how it was scoped on Tent And Table.
/ The next step
Thirty minutes with a Brainvire architect on Singapore hours: your CRM, your integrations and where Einstein fits. No slides, no pressure.
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