One page from a senior architect, within two business days. The single highest-payback AI move in your Odoo, Adobe or custom stack, and the two things to leave alone. Yours to keep.
One page from a senior architect in two business days: your highest-payback AI move, and what to leave alone.
/ OpenAI Select Partner for Thailand · delivered from our Singapore office on Thai hours
Agents, retrieval and document automation on OpenAI models, delivered from our Singapore office on Thai working hours (UTC+7), with calls and demos on Bangkok time.
/ The credential
A partner status is only worth something if you can test it. These are the four facts behind ours.
OpenAI named Brainvire a Select Partner within the OpenAI Partner Network on 21 August 2026. The status is OpenAI’s to grant, never an agency’s to award itself. The announcement sets out what the OpenAI Partner Network gives its partners: direct resources, technical enablement and strategic support.
The partnership brings technical enablement and direct resources from OpenAI, so a Thai programme is scoped on the models available now rather than the ones an agency learned two years ago.
AI engineers, architects and data specialists across 10+ offices, with 2,500+ projects delivered. The AI team sits inside an enterprise engineering firm, so an assistant gets wired into the ERP, CRM and support stack you already run.
A retrieval application on OpenAI embeddings for an education firm, an HR assistant moved from Google Gemini onto OpenAI, and a governed knowledge assistant in financial services. Client names are withheld at each client’s request, and every card on this page names the country its work ran in.
Enterprise clients on the Brainvire record, across every discipline
/ Global proof, regions named
Regional programmes first, delivered from Singapore; global work from the same bench follows.
Agentic AI on Adobe Commerce processing 400–1,000 purchase orders a day without manual review.
Read the case →
AEM re-architecture serving millions of users, with a generative AI interface.
Read the case →
Our OpenAI engagements themselves — a retrieval application on OpenAI embeddings with a Pinecone index, an HR assistant moved from Google Gemini onto OpenAI, and a governed knowledge assistant in financial services — are documented, anonymised at each client’s request, in our case studies, with the practice behind them on our global OpenAI partnership page and in the questions further down this page. What we deliver into Thailand is in the Thailand case studies.
/ What we build on OpenAI
The path from a first use case to governed AI solutions that run in production, delivered by one team on Thai working hours.
We score candidate use cases on value and feasibility, then turn the winner into a scoped build plan. Most first projects start with support deflection, document search or a sales assistant.
Value and feasibility scoringCustomer and employee assistants built on OpenAI models, answering from your own catalogue, policies and records rather than from the open internet.
Grounded, cited responsesMulti-step agents that read, decide and act across your systems, with a person in the loop wherever an error would be expensive.
Tool-using, multi-step agentsRetrieval pipelines and vector stores that give the model permissioned access to your enterprise content.
Permission-aware retrievalThe assistant is wired into the ERP, commerce and support stack you already run, and deployed inside your own cloud account so the data stays under your control.
Deployed in your environmentAutomated evaluations, guardrails, monitoring and token budgets, so accuracy and spend are both measured before anyone outside the project sees the system.
Measured accuracy and cost/ Where next
This page verifies the partnership. These three show the data foundation underneath it, the worldwide practice behind it, and the commerce systems an assistant usually connects to.
Most assistants stall on the data, not the model. The lakehouse side of the same team, with the partnership record set out just as plainly.
See the Databricks partnership →The worldwide page behind this one: the full service line, the anonymised engagements, and the practice the Select status was granted to.
See the global OpenAI page →Where AI usually lands first for a Thai retailer: search, support and merchandising on a storefront that already trades.
See ecommerce in Thailand →/ The engagement model
Four commitments that hold on every build delivered into Thailand. These are the terms around the technology.
A working session inside Thai hours picks the single use case with the clearest payback, and says out loud which ones are not worth building yet.
The model answers from your documents and records, with permissions respected, so a person only ever sees what they were already allowed to see.
Accuracy is measured against a test set you agree, and the guardrails are in place, before the assistant meets a customer or an employee.
Monitoring on quality, latency and token spend, reviewed with you, because a generative system drifts in a way a normal application does not.
/ Due diligence
Ask these of every firm on your shortlist, ours included. Here is how we answer them.
Ours: OpenAI, on 21 August 2026, as a Select Partner in the OpenAI Partner Network. Ask any partner for the date and the programme behind its status.
Ours: a retrieval application on OpenAI embeddings with a Pinecone index, and an HR assistant rebuilt on OpenAI. Both have a case study you can open. A pilot that never left the lab is not proof, and neither is a press release.
Ours: the AI engineers themselves, as a dedicated team on Thai working hours, so calls, demos and support sit inside your working day.
Ours: OpenAI builds in education, information technology and financial services. The proof band above adds applied AI work on other platforms, and every card names its region.
/ In their words
These clients, from our commerce, ERP and product engineering work, speak to how an account is run, which is the part a shortlist rarely gets to test.
Brainvire has helped our business grow. It feels like a true partnership: seven great years, and we’re looking forward to more.
/ On the record
Brainvire is a real partner, very different from other outsourcing companies. They’ve mastered communication and delivery.
Not only have they delivered what they said they would as per the timeline, but they are easy to communicate with. The project success allowed their team to create more versions of the solution and add more features.
Before Brainvire, we had a tough time finding a high-quality software developer. Now, our user churn has dropped from 3.7% to 2.4%, and support-targeted development by 75%. More customers are interested in buying our software.
Brainvire’s response is always fast, and their delivery has been quick and elevating. I really recommend their services.
/ Recognition
2025The Americas’ Fastest-Growing Companies
2025Fastest-growing private companies in America
2024North America’s fastest-growing tech companies
4.8/5Scored by clients on the public record
/ Frequently asked questions
Yes. OpenAI named Brainvire a Select Partner within the OpenAI Partner Network on 21 August 2026. The status is OpenAI’s to grant rather than an agency’s to claim. The announcement sits on our newsroom and the practice behind it is on the global OpenAI page.
The team works Thai working hours (UTC+7). Scoping calls, demos and support are booked on Bangkok time, so they sit inside your working day rather than someone else’s.
A retrieval application on OpenAI embeddings with a Pinecone index for an entrepreneurship education firm, an HR assistant moved from Google Gemini onto OpenAI, and a governed knowledge assistant in financial services. Each one is documented with the client’s name withheld at their request.
The assistant is normally deployed inside your own cloud account, so your documents and records stay in infrastructure you control and under your existing agreements. Thailand’s Personal Data Protection Act is a design input from the first session: what personal data the model may reach, who may see which answer, how long conversations are kept, and what is logged. Your data protection officer sees that design before anything is built, and we work to their ruling rather than around it. Prompt logs, embeddings and customer data kept in an agreed region under Thailand PDPA (B.E. 2562).
One use case, grounded in your own content, measured against a test set you agree. Support deflection, internal document search and a sales assistant are the three that come up most often. A narrow first release that genuinely works beats a broad one that has to be explained, and it gives you a real accuracy number to decide the next step with.
Yes, and it is a normal starting point. The work begins with a review of what exists: the model, the prompts, how retrieval was built and what was measured. You get a plain assessment of what to keep, what to fix and what to rebuild before any build work is quoted. The HR assistant we rebuilt began on a different model and moved to OpenAI.
We work in English. Calls, documentation and support for Thailand are delivered in English by our Singapore team.
It helps organizations in Thailand put OpenAI’s artificial intelligence models to work on real business needs. In practice that means finding the use cases that pay back, building AI assistants and agents on the OpenAI API, connecting them to the systems you already run, and keeping them accurate, safe and affordable after launch.
It is OpenAI’s partner network, announced in June 2026, for organizations that build, sell and deliver AI solutions with OpenAI. According to OpenAI, it covers partners who co-sell, deploy, build or help customers connect to OpenAI technology, and gives them the resources, enablement and support they need to build AI practices.
Yes. OpenAI and Thailand’s Ministry of Higher Education, Science, Research and Innovation (MHESI) run the OpenAI x MHESI AI Accelerator, which takes Thai startups working across health, wellness and education through eight weeks of product work. It is delivered with partners including the National Innovation Agency (NIA), Mahidol University and Techsauce. MHESI will connect the teams with Thailand’s research and talent networks, NIA will link them to the country’s funding and growth ecosystem, and Mahidol University will contribute academic expertise and mentors. The first cohort includes teams from the AIAT × OpenAI Codex Hackathon Bangkok, and OpenAI will provide each team with API credits, technical guidance and a dedicated mentor. OpenAI describes the accelerator as its first public-private partnership with the Thai government focused on supporting local startups. It is a joint initiative of OpenAI and the Thai government, separate from the delivery work Brainvire does for your team.
Yes. Alongside custom builds on the OpenAI API, we help teams roll out ChatGPT Enterprise and ChatGPT Work: access rules, connections to your own data, usage guidelines and training for the people who will use them every day.
Yes. OpenAI’s Realtime API supports speech-to-speech voice agents that work directly with audio, keep conversation state and call tools. A voice agent can answer routine calls or handle appointment scheduling, with the same guardrails, logging and handoff to a person as a text assistant.
Our documented OpenAI work spans education, information technology and financial services. Our wider AI engineering expertise covers retail, media, supply chain and financial services, for businesses across North America, Europe, the Middle East and Asia-Pacific. The use cases repeat across sectors: support answers, document search, sales assistance and back-office automation.
OpenAI states that data sent to the OpenAI API is not used to train or improve its models unless you explicitly opt in. Eligible customers can also apply for stricter data retention controls, which require approval from OpenAI. We review these settings with your data protection officer before any production data is sent.
Against a baseline you agree before the build starts, such as handling time, deflection rate, accuracy on a test set or hours saved on a document task. Evaluations run on every prompt or model change, so the benefits are measured before users see a change.
Yes. The code, prompts, evaluation suites and runbooks sit in your repositories and cloud accounts, and ownership is a commitment agreed in the contract before work starts. Your engineers work alongside ours, so the AI capability stays with your team after go-live.
/ Next step
Thirty minutes with the AI engineers who hold the partnership, scheduled inside Thai working hours: your data, your first use case, and an honest read on whether it is worth building yet. No sales deck.
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