An Automated Rewards & Recognition Application Tremendously Increased Distributor Engagement Followed By Higher Sales
About
The client is a renowned brand in the cement industry and a division of India’s big conglomerate group. The client holds the dynamic presence in various cities across India. The client holds the most trustworthy brand name because of technically advanced infrastructure and services. The company owns a special network of distributors and dealers who own retail stores and boutiques across the country. Right from the manufacturing to sales, the client wanted everything to be automated and streamlined. Impressed by Brainvire’s portfolio, the client contacted Brainvire for its special rewards and recognition application.
Project Highlights
Brainvire developed a unique of its kind application for the client. The application is regarding reward and recognition program for its distributors. The application is equipped with the robust modules such as the dashboard, membership management, user management, reports, SAP integration, Email & SMS notification and much more.
The application offers a platform to the distributors to get enrolled in the program and receive a particular membership after a performance check and verified as per eligibility criteria. Every distributor is assigned the sales target and goals through a portal.
This SAP integrated application fetches all the sales & other crucial data for the distributors and makes it accessible to admin to take the decision to process reward and recognition process. If the distributor meets the target, he/she is awarded the rewards such as vouchers, movie tickets, holiday booking etc.
The Challenges
- Defining requirements and designing for brandingThe company holds various stakeholders and all of them had diverse and scattered requirements which were not in sync with each other. The first challenge came across was to define those requirements.
- Integrating with the existing SAP APIsThe client already had an existing SAP system and for authentication, sales details, payment details and user details, the application was required to be integrated with it.
- Manual Upgrade and Downgrade Module for AdminAs per the system, a downgrade and upgrade of membership automatically should happen as per the member’s target achievement status. Every process is completely automated. But the company asked for the provision of manual modification module. The admin should be in a position to modify the membership manually as well.
- Complex criteria for automated membership calculationThe membership calculation was involving many criteria and formula. So it was a quite big challenge. Also, the client wanted these criteria to be dynamic for the future scope.
Tech Stack
Lumen API
MySQL
SAP
Result
Happy and Satisfied Stakeholders
Delighted by the application performance as per their expectations, the stakeholders became quite happyIncreased Distributor Engagement
A full-fledged reward portal inspired and motivated distributors to a quite higher extent.Boost In Sales
Distributors working hard to achieve targets finally resulted in a spurt in salesIncreased Trust in Brand
A reward portal for the distributors impacted significantly towards brand’s trustworthiness.
