Data-Driven CRM For eCommerce Solution
Tailored Solutions for Leading Enterprises
Our CRM Success Stories
CRM For eCommerce Services At Every Scale
Let’s leverage the most detailed custom solutions to personalize customer interactions.
Customized eCommerce CRM Services
Our CRM solutions have advanced data collection functionalities that help you collect, group, and categorize the information from individual customers. These custom solutions simplify data and allow you to leverage it to make informed decisions for your eCommerce brand. Let’s help you access custom CRM that:
- Design products that scrape data from multiple sources to accelerate data collection efforts.
- Improve the collection, categorization, and segmentation of your data sets
- Access to data that can transform your operations.
Data filtration is a crucial aspect of your operations. Access to high volumes of data requires you to be specific about what’s required for your business. Our custom CRM services allow you to filter data that actively matches your customers’ interests. Foster better revenue through informed decision-making with our data filtration services. Now simplify operations with:
- Access to CRM solutions designed to filter data at rigorous levels.
- Custom products that help you scrap, filter, and store data sets based on different criteria and customer profiling.
- Result-oriented data that brings you the desired results.
Let’s target and improve your lead generation process with custom solutions that add to your operations. Our custom CRM solutions are designed to identify potential customers for your business and guide them further into the sales pipeline. Target pre-qualified customers that add to your sales and revenue. Now tap into:
- Software modules to evaluate your leads’ interests and preferences.
- Access CRM with features to make it an effective lead-generation magnet.
- Custom solutions to provide recommendations that align with their specific needs.
Our custom software is designed to simplify lead qualification for your operations. We implement processes that help you categorize and evaluate potential customers based on your financial ability and willingness to purchase from you. Evaluate Improve your chances of lead conversion with buying intent customers by:
- Improving your chances of converting leads into paying customers.
- Access to better insights on every lead, ensuring you qualify them accordingly
- CRM solutions that automate lead qualification.
Automate repetitive tasks inside your workforce with our custom CRM software. Now, mechanize your sales processes to complete and streamline manual tasks that would initially take a significant part of your workforce. Let’s design CRM software to automate your operations and deliver great results. Get sales automation with:
- Custom approach to sales automation to improve your overall revenue.
- Free up your resources with an automated sales CRM.
- Transparent access to different sales modules across your operation.
Customer segmentation is a crucial aspect of boosting your sales. Proper segmentation of your customers can help you develop individual customer profiles that improve your chances of sales. Our custom CRM software is designed to help you segment and categorize your customers into different buyer personas and boost results. Let’s help you:
- Improve your campaigns’ efficiency and retarget campaigns
- Evaluate customer details and segment them based on different criteria.
- Effectively target demographics, location, gender, and more.
Create and manage orders for different sales processes over a simplified CRM dashboard. We help you manage quotas and work with orders and invoices to get paid faster and get complete insights into your business finances. Automate miscellaneous processes to offer superior customer experiences. Tap into CRM to:
- Save your workforce from repetitive and tedious tasks.
- Simplify quote, order, and invoice management.
- Tap into efficient operations in no time.
Capitalize on market trends that add to your business and improve your revenue with our opportunity management feature on CRM. It helps you prioritize data to drive decisions that add to your operations. Now, track all your opportunities in one place to:
- Monitor relevant market development to help detect opportunities.
- Uncover trends that add to your business.
- Leverage market trends to maximize profits.
At Brainvire, we design the ideal CRM to support your business. All our software is equipped with the right reporting tools to give you a real-time overview of your operations, backed by several sales and opportunities. We help you leverage bite-sized, actionable insights that yield returns. Now easily:
- Decrypt complexities of aggregated data with intelligent report analysis.
- Access CRM features that improve your operations.
- Get details that keep you ahead of your competitors.
Why Brainvire for eCommerce CRM Solution?
Tap into the next level of your operations with CRM solutions designed for your operat...
2000+
Sales Users
200+
Workflow Automation
35%
Reduction in Manual Work
23+
Years of Experience
Switch to A Smarter, Better, and More Effective CRM with Brainvire’s Expertise.
Get Started Now!Why Choose CRM For eCommerce?
Integration with E-commerce Platforms
integrations with popular e-commerce platforms such as Shopify, Magento, and WooCommerce. This integration allows businesses to sync customer data, orders, and inventory between their e-commerce platform and CRM system seamlessly.
Sales Automation
Sales automation features such as lead scoring, pipeline management, and automated follow-up emails. These tools help streamline the sales process, increase efficiency, and ensure that no leads fall through the cracks.
Personalized Marketing
With CRM, businesses can segment their customer base based on various criteria such as purchase history, demographics, and behaviour. This segmentation enables personalized marketing campaigns tailored to specific customer groups, leading to higher conversion rates and customer satisfaction.
Detailed Customer Insights
Our CRM solutions do an excellent job of analyzing individual customer data. Leverage data-driven CRM solutions that offer comprehensive insights into customers for effective marketing.
- Complete customer profiling with key insights into their purchase procedures.
- In-depth information about your customers to derive effective data.
- Access to insightful data to create the right, result-bearing data sets.
Improved Customer Service
Imparting values to your customers can be different from your eCommerce business needs. We pair your operations with effective customer service automation to help deliver seamless support and stand out with your operations.
- Automated customer services to free up a majority of your resources.
- Improved customer support for better goodwill in the market.
- Use of AI-powered chatbots to improve the availability of customer services.
Better Sales Generation
Generating amplified sales requires comprehensive and effective efforts. We bring you the essential features and functionalities to augment conversion tactics and drive better results. Let’s convert visitors into paying customers.
- Use current sales data to generate referrals for new customers.
- Leverage detailed insights to identify sales leads and improve customer acquisition.
- Decrypt what works best for your business and implement it in your campaigns.
Real-Time, Customizable Reports
Don’t miss out on customer expectations during your ongoing operations. Get real-time insights from our customizable CRM solutions to better understand customers and make informed decisions for better results.
- Tap into real-time data to analyze the success of ongoing campaigns
- Leverage multi-level data to get clear insights into your operations at a granular level
- Identify and amplify what works best for your business
Workflow Automation
Workflow management requires comprehensive organizational effort from every stakeholder. Our CRM solution has advanced features to help automate workflows and monitor relevant real-time changes to ensure more effective and effortless workflow management.
- Minimize the need for human input by automating repetitive, miscellaneous tasks and activities.
- Improve the flow of tasks, documents, and information across work-related activities.
- Create better administrative oversight of your operations
Streamlined Customer Data
Brainvire enables you to leverage such data sets with streamlined customer data that offers detailed insights for better management. Don’t just source customer data from multiple sources; utilize it to add an edge to your business.
- Eliminate any possibility of copying data from your database.
- Streamline your operations, access better customer management, and improve revenue.
- Accelerate your customer onboarding process by merging data across various sources and improving your operations.
Our 4-Step CRM Implementation Process
Assessment and Planning
Run a detailed assessment to understand your business's operational nature. Craft a CRM implementation plan that checks all the boxes.Data Migration and Integration
Initiate data migration and integration process to collect all the essential data and migrate it from the legacy solution.Configuration and Customization
Configure and customize your CRM to keep it relevant to your business's needs.Training and Adoption
Our experts will familiarize your members with every aspect of the CRM to maximize your operations.
Hire CRM for eCommerce Experts From Brainvire
Certified CRM Experts
Customer Service and Support
Enhanced Customer Engagement
Take Your Business To Greater Heights with a Feature-rich CRM solution.
Incorporating the Possibilities of AI in CRM for eCommerce
Chatbots
Ensuring prompt response to customer queries is resource-intensive. We understand that very well and provide AI-powered chatbots that resolve customer queries in real time and ensure better experiences.
Personalized Customer Interaction
Our solutions use AI-powered features to understand your customers and deliver personalized customer interactions. These solutions will determine specific customers’ names, preferences, and more to provide personalized customer interactions.
Automated Ticketing and Routing
Ticketing and routing are complex and tedious procedures requiring many resources. Our solutions have advanced AI-powered features to automate every procedure relevant to ticketing and routing to eliminate clutter.
Automated Email Responses
Brainvire creates highly futuristic CRM solutions with futuristic abilities, such as automated email responses. Our CRM solution analyzes an email’s content and delivers automated responses that align with the customer’s query.
Sentiment Analysis and Reply
Understanding your customers’ sentiments is one of the best ways to strike the right cord with them. Brainvire’s AI-powered CRM features help analyze customers’ sentiments and send automated replies based on those insights.
Predictive Analytics
Analytics is one of the most important drivers of success in today’s fast-paced, digitized business environment. Our CRM solutions offer advanced AI-powered predictive analytics that helps make informed decisions and avoid risks.
Fraud Detection
Brainvire helps strengthen your fraud detection policies with advanced AI-powered abilities. We use AI-powered features to detect any unusual activities and report them to the admin to prevent any unlawful or fraudulent activities within the organization.
Core CRM for eCommerce Expertise
Best Options For eCommerce CRM
- Dynamic 365 CRM
- Salesforce
- Zoho
- SuiteCRM
- WooCommerce
- Adobe Commerce
- Shopify Plus
- SAP
- Cloud Telephony
Dynamic 365 CRM
Dynamic 365 CRM is one of Microsoft’s best CRM solutions. It is equipped with advanced features to meet changing market needs. This solution helps you monitor your customer base and leverage customizations to drive results.
What Our Clients Say About Us
With 500+ 4.8 ratings for our digital transformation services on varied platforms.
Frequently Asked Questions (FAQs)
What Is CRM Software?
CRM, or customer relationship management software, is an application designed to help businesses better manage customer relationships with proper features and functionalities.
How Does CRM Software Help My Business?
CRM solutions help your business create better and lasting connections with customers by delivering superior experiences that help enhance customer loyalty.
Will My Data Be Safe on the CRM System?
CRM solutions at Brainvire come with advanced data security and privacy measures that keep your data safe and secure at all times.
Is Your CRM System Customizable?
Yes. Brainvire has the expertise of creating CRM systems for businesses at every stage of their journey. Our CRM experts can customize your solutions based on your business’s unique needs and requirements.
Can Brainvire Help Me with the CRM Integration Process?
Yes. Our ode to premier customer services helps us deliver beyond delivery. We have all the essential tools, technologies, and talent to help you with all your CRM and integration processes.
What is the benefit of opting for an Open Source Platform?
There are many benefits to choosing an open-source platform, including better security, cloud stability, flexibility, and unmatched performance.
I Want to Migrate My Business from One CRM to Another. Can You Help?
Yes. Our CRM experts at Brainvire can help you migrate from your existing CRM solution to another without losing data. Let’s upgrade your CRM for better operations.
Do You Offer Post-launch Support and Maintenance?
Yes. Customer satisfaction has always been a priority for Brainvire. We ensure proper support and maintenance even after deploying the CRM solution.
How Can Brainvire Help Me with My CRM Needs?
Brainvire has been in the CRM implementation business for years, equipping us with all the necessary tools and skills to meet all your CRM needs under one roof.