About

Our client is a reputable supplier of commercial-grade equipment, offering a wide range of products such as inflatables, tables, chairs, party tents, inflatable accessories, floor dryers, and closeout items. With a 25-year history in the industry, they are also an Odoo partner, providing a diverse selection of inflatables and tents, including bounce house inflatables, water slide inflatables, pole tents, and frame tents in various sizes.

Project Highlights

A comprehensive CRM solution was integrated with client's existing website so that the entire business processes, starting right from sending the quotes to placing the order, would be accomplished without manual intervention. Overall, the CRM product aimed to cultivate the customer relationship for the business by taking care of customer transactions, preferences, and specific expectations

The Challenges

  • Challenge: Migrate all Products and Customers to CRM
    Client was dealing with a large customer base. To manage a wide range of products according to the requirement, it was quite challenging to migrate all the data into the CRM with great efficiency.
  • Challenge: Manage Product Structure
    The client deal with a wide array of products ranging from tents, tables to various accessories; some of them were grouped together whereas others were sold as an individual product.
  • Following up Abandoned Carts
    It’s a noticeable issue in website that customer adds product in shopping cart and the leaves the website due to various reasons. Thus, it resulted in potential loss of revenue for the client.
  • Quick Purchase from the Customer’s End
    The client desired a strategy that allows any customer to check the quote on mail and directly proceed for the purchase, without bothering to open the website.

Tech Stack

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    jQuery

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    Magento 2 Community

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    Odoo

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    Odoo.sh

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    PHP

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    PostgreSQL

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    Python

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    SugarCRM

Result

  • Simplified Selling

    Easy product selling and enhanced business reachability with online presence

  • A Complete Management Solution

    Ease in creating, sending and managing quotes through comprehensive quotation management solution

  • Boost in Sales

    Improved sales through easy identification of leads

  • Customer Pursuit Made Easy

    Increase in revenue due to automatic identification of abandoned shopping carts.
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Client Review

Mr. Kevin Clor

Mr. Kevin Clor

CIO - Tent and Table

“Brainvire has helped our business grow. We feel like it’s a true partnership. They’re always present. It’s been seven great years, looking forward to more.”
Verified On Clutch

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