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Agile DevOps for a SugarCRM Product Cycle. Turnaround Time Down 46%.
/ The engagement
A Jenkins Pipeline for Continuous Delivery.
An Agile DevOps setup that automates the product development cycle for the client's SugarCRM system and cuts turnaround time by 46 percent. A Jenkins pipeline passes every code change through continuous compilation and testing, a one-click deploy ships the full application and CRM customization to AWS, and the SugarCRM platform is upgraded from version 7.9.x to 9.0.x.
/ About the client
The client runs a SugarCRM system at the heart of its product operations. It wanted to automate the product development cycle, remove manual build and release steps, and cut the time between a code change and a live deployment.
Brainvire brought in Agile DevOps practices built around a Jenkins pipeline. Every code change flows through continuous compilation and testing, deployments to AWS happen in one click, and the SugarCRM platform was upgraded step by step from 7.9.x to 9.0.x.
/ The approach
Design, architecture, and features, shipped as one program.
A framework tamed
SugarCRM is not a generic CRM and its framework is complex, so the team automated its build and test cycle rather than fighting it by hand.
Through a secure VPN
The client system sat behind a strong multi-layered guard, so the team used a VPN to reach it and make the necessary customizations.
Jenkins as the base
A robust automation base was needed, so the team chose Jenkins, an open-source tool with over a thousand plugins and strong community support.
One version at a time
The CRM had to move from 7.9.x to 9.0.x, so the team upgraded in steps, first to 8.0.x and then to 9.0.x, to manage the complexity safely.
/ What stood in the way
Four problems, solved without a maintenance window.
Select a challenge to see how it shaped the build.
Automating a complex SugarCRM
SugarCRM is not a generic CRM solution and its framework is quite complex. We automated its build and test cycle so the product development cycle no longer relied on manual steps.
Reaching a secured system
The client system was secured behind a strong multi-layered guard, and access was crucial to the project. We used a VPN to reach the system and make the necessary customizations.
Selecting the architecture
A robust architecture had to be chosen to automate the CRM. We finalized Jenkins, an open-source tool with over a thousand plugins and great community support.
Upgrading the CRM in steps
The client wanted to upgrade SugarCRM from 7.9.x to 9.0.x. We followed a step-by-step approach given the complexity, moving first to 8.0.x and then to 9.0.x.
/ Product screens
The delivered experience.
The interface people actually use.
/01Dashboard
/02Catalog
/03Product
/04Orders
/05Account/ The results
What changed, in numbers.
/ Next step
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