BigCommerce for Thailand, built around your ERP.

No. Our published BigCommerce record is two American builds, Game Exchange of Colorado and SCi, plus two further engagements whose cases name no client. None of them is Thai, and we would rather say that than let a page imply otherwise. Where we do have documented delivery for groups trading in Thailand it is Odoo, Magento and Adobe Commerce, on our Odoo ERP in Thailand and Adobe Commerce in Thailand pages.

No. Brainvire delivers to Thailand remotely from its offices in the United States, the United Arab Emirates, India and the wider region. Indochina Time overlaps a full working day with our delivery centres, so store walkthroughs, integration reviews and launch rehearsals happen inside your working hours. If you want people in Bangkok for a workshop, we will plan and price the travel.

Both are hosted, so the real comparison is elsewhere. BigCommerce puts more B2B behaviour, faceted search and multi storefront handling in the platform itself, with no transaction fee on its own gateway. Shopify Plus has the deeper app ecosystem and the larger pool of people who already know it. If your catalogue is large, your pricing is per customer group and your ERP is the centre of the business, BigCommerce usually needs fewer apps to get there. We audit before we recommend, and our Shopify practice is on the same site.

When the storefront needs behaviour the platform will not give up. Deep custom checkout logic, very large multi site estates with separate codebases, or a catalogue whose rules really do need server-side control push you towards Adobe Commerce or Magento. Saying that at the audit stage costs an afternoon. Finding it out after launch costs a rebuild.

Yes, and the detail decides whether your accountant trusts it. Prices are held so rounding does not drift, 7% VAT is calculated per line rather than on a cart total, and the tax invoice fields a Thai buyer needs, including the thirteen digit taxpayer identification number and branch code, are captured at checkout. Buddhist Era dates are handled where documents are produced, so a printed invoice reads correctly.

PromptPay and Thai QR, domestic and international cards, bank transfer with slip verification, instalment plans and cash on delivery, which is still a real share of orders outside the largest cities. On delivery we integrate rate lookup, label creation and tracking with Kerry Express, Flash Express and Thailand Post, so changing courier is a configuration change rather than a project.

Yes, with engineering rather than a language setting. Thai is written without spaces between words, so search and text truncation need segmentation, and a splitter written for English will cut a word in half and quietly damage on-site search. Thai tone marks sit above the line and get clipped by line heights chosen for Latin type. Addresses run subdistrict, district and province. We handle that in the theme and test it on your own catalogue.

Through middleware we write and own with you, which is exactly what both published cases are. SCi runs custom middleware into Aptean with the data converted into the format Aptean expects. Game Exchange kept an Aptean Southware ERP live through a whole platform migration. The same pattern extends to Odoo, SAP and Microsoft Dynamics, and the first thing we agree is which system owns each field.

Hosted does not mean handled. Thailand’s Personal Data Protection Act still applies to you as the controller, so we design consent capture at the point of collection, keep marketing consent separate from transactional consent, set retention per data type, and build the export and deletion routes a data subject request needs. Where the platform or an app moves personal data across a border, that is written down at design time rather than discovered at security review.

We work in English. Calls, documentation and support for Thailand are delivered in English by our Singapore team.