WooCommerce for Thailand, wired into your CRM.

No, and we would rather write that than let you assume otherwise. Our documented WooCommerce work is a Kuwait beauty and healthcare marketplace, an at-home DNA testing platform, The Veteran Market, and a WooCommerce to SuiteCRM bridge for an Australian company. None of them is Thai. Our documented delivery for groups trading in Thailand sits on our Odoo ERP in Thailand and Magento development in Thailand pages, and a first Thai WooCommerce build is the gap we would most like to close.

No. Brainvire has offices in the United States, the United Arab Emirates, India and the wider region, and delivers to Thailand remotely. Indochina Time overlaps a full working day with our delivery centres, so demos, design reviews and go-live rehearsals sit inside your working hours rather than after them. If you want people in Bangkok for a workshop, we will plan and price the travel.

WooCommerce suits content-led and direct-to-consumer brands that already run WordPress, want the codebase in their own hands and would rather not pay a platform fee per transaction. It stops being the right answer when the catalogue runs to hundreds of thousands of variants, when several storefronts need one shared inventory, or when a plugin stack has become the actual application. At that point we would point you at Adobe Commerce, Magento or Shopify, and we have run that migration in both directions.

Yes, and the detail is where builds usually go wrong. Prices are held in satang so rounding does not drift, VAT at 7% is calculated per line rather than applied to a cart total, and the full tax invoice fields a Thai buyer needs, including the thirteen digit taxpayer identification number and branch code, are captured at checkout rather than chased afterwards. Buddhist Era dates are handled at the document layer, so a printed invoice reads correctly for your accountant.

PromptPay and Thai QR, domestic and international cards, bank transfer with slip verification, instalment plans, and cash on delivery, which is still a real share of orders outside the largest cities. On delivery we integrate rate lookup, label creation and tracking with the carriers Thai sellers actually use, including Kerry Express, Flash Express and Thailand Post, so a courier change is a configuration rather than a rebuild.

Yes, with engineering rather than a language pack. Thai is written without spaces between words, so search, indexing and text truncation all need segmentation, and a splitter tuned for English will cut a word in half and quietly wreck on-site search. Thai tone marks sit above the line and get clipped by tight line heights chosen for Latin type. Addresses run subdistrict, district and province rather than city and postcode. We handle all of that in the build and test it on your own catalogue.

A store holds customer, order and payment records, so Thailand’s Personal Data Protection Act applies from the first order. We design consent capture at the point of collection, keep marketing consent separate from transactional consent, set retention periods per data type, and build the export and deletion routes a data subject request needs, so answering one is an admin task rather than a developer ticket. Where analytics or a chat tool sends personal data abroad, we write that down at design time rather than at security review.

Yes, and we have twice. The Veteran Market runs buyer and seller roles with a verification step before a seller trades, vendor-wise tax control and automated payment splitting on every order. The Kuwait build connects two different user types, doctors and patients, on one WooCommerce instance with revenue sharing built in. Both case studies are linked above, so you can read what was actually delivered.

There is no single price, and a number quoted before scoping would be a guess. Cost follows catalogue size, how many systems the store has to talk to, and whether you need one storefront or a marketplace with sellers in it. A scoping session with a Brainvire architect produces a costed plan against your own stack, which is the honest way to answer this.

We work in English. Calls, documentation and support for Thailand are delivered in English by our Singapore team.