Optimizing Home Accessories Operations via Adobe Commerce Expertise
Tech Stack
- ADOBE-COMMERCE-CLOUD
- Chase Payment
- Epicor
- Jitterbit
- Paypal
- Salesforce
- Salsify
About Client
Established in 1984, the client is a family-owned business for home cabinet and organizers. They are the largest cabinet manufacturers in the US. They are appreciated for their innovation and high-quality residential organizer and cabinet storage solutions. With their worldwide presence, they wanted their customers to experience a flawless experience. For this, they wanted a robust system that keeps them updated and organized. The client approached a reliable Adobe Partner, Brainvire, for an effective solution.
About Product
Brainers proposed migrating from Magento to Adobe Commerce. With this migration, our Adobe consultants ensured the client was familiarized with all advanced tools and integrations. We recommended Salesforce CRM for flawless customer relationship management. The advanced ERP integration allowed the client to accumulate relevant and accurate business data. Besides, the PIM integration provided all essential product details at a single location. With Adobe Commerce, the client has streamlined their operations, enjoying a greater command over them. This eventually paves the way for a better customer experience.
Order Customized Products:
The client wanted to provide a seamless customer journey to its target market.
Our Adobe consultants introduced advanced filter options that allowed customers to place customized orders. For instance, customers can order organizers and cabinets based on their kitchen or home space.
Solution
The Challenges
Result
- Reduced Returns:The customized product ordering and filter feature allowed customers to order the right products and reduce the return ratio.
- Better Prices:The request for a quote feature allowed customers, designers, and architects to get the best price for their customized orders.
- Updated Product Details:With the swift PIM integration, the client has all product details stored at a single destination.
- 5.4X Improved Conversion Rate:Adobe Commerce improved customer journey and accelerated the client’s conversion rate.
Product Screens
Client Testimonials
If any urgent needs arise, I can count on them to take care of things. Their deliverables are reliable thanks to vigorous QA testing. They are communicative, flexible, and willing to evolve to meet changing needs.
Joey Raymond
Digital Development Manager - Rev-A-ShelfPowered by Clutch
224 Reviews
“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”
