The ecommerce CRM provides you a 360-degree view of the customer base. This perfect segmentation will allow you to determine a various time slot to allure them, crafting SMS campaigns, social media campaigns, email marketing, and send them interesting promotional offers as well!
E-commerce CRM provides powerful insights on customer contacts management, shopping cart abandonment, tracking visitors, lead nurturing, lead scoring, payment tracks, order management, shipment tracking, etc. Moreover, it provides you post-purchase customer ratings, reviews, and feedbacks to know and understand the scope of improvement in the business in order to grow higher! And because it’s completely automated, it saves a huge time, money, and the human efforts towards accomplishing the sales targets.
Approach customers through different mediums and digital processes, provide them interesting offers about your products.
Send quotes to the customer, win it with beautiful templates and automation backup, and get it converted for orders.
Saves customers’ time, the sales person can directly place an order on behalf of them from a CRM itself.
Expand your domains with new marketing strategies such as campaigns, webinars, cold calls and much more.
Get reviews and feedback from your customers in order to understand their needs and provide them solution beyond their expectations!
View monthly, daily, yearly reports in statistics and graphs. Envisage the customer tendencies and current marketing strategies
Brainvire can help you integrating CRM with an organization to craft all three important and core elements of your business – Marketing, Sales, and Customer Support.