ECOMMERCEMagento DevelopmentMagento 2 MigrationOdoo ERPMobile CommerceCRM for CommerceLAMP TECHNOLOGYPHP Website DevelopmentLaravel DevelopmentWordPress DevelopmentSymfony DevelopmentProgressive Web AppsMOBILEiPhone App DevelopmentAndroid App DevelopmentHybrid App DevelopmentIonic DevelopmentXamarin App DevelopmentNODE.JS & MONGODBFull Stack DevelopmentMEAN StackAngularJS & ReactJSNode.JS DevelopmentReact Native DevelopmentMICROSOFTASP.NET DevelopmentAzure ServicesSharePoint DevelopmentPowerBI DevelopmentPowerApps DevelopmentCLOUD SERVICESDevOpsAmazon Web ServicesAzure Cloud ServiceGoogle App Engine ServicesOffice 365 ServicesENTERPRISE SERVICESAugmented RealityCRMEnterprise Mobility ServicesBlockchain ServicesBusiness IntelligenceDIGITAL MARKETINGSearch Engine OptimizationPaid AdvertisingSocial Media MarketingSEO for eCommerceContent MarketingRetailReal EstateEducationFinanceHealthcareMedia & EntertainmentLogisticsAdvertisingDiamond and JewelryAutomotiveMobile and WirelessCloud ServicesGamingIOTBlockchainRetail Omni Channel ERPAuro CRMMulti Vendor MarketplaceBvPOS SystemFacebook BotManaged Analytics- EzlytixDiamond ERPUniversity Management- MantisDigital Asset Profanity- eUnagiHRMSCash in TransitALM with TFSABOUT USFactsheetAbout BrainvireHistoryExecutive LeadershipCore ValuesLife @ BrainvireOur ClientsClient TestimonialsClient’s Video TestimonialsClutch Testimonialshttps://www.brainvire.com/wp/wp-content/uploads/2020/09/Brainvire-Clutch-2020.pnghttps://www.brainvire.com/wp/wp-content/uploads/2020/08/top-software-developer-bv-goodfirms.pnghttps://www.brainvire.com/wp/wp-content/uploads/2020/08/Forbes.pnghttps://www.brainvire.com/wp/wp-content/uploads/2020/08/Yahoo.pnghttps://www.brainvire.com/wp/wp-content/uploads/2020/08/Daily-herald.png

Efficient CRM and Ecommerce Integration for Leading Furniture Manufacturer

Efficient CRM and Ecommerce Integration for Leading Furniture Manufacturer

Tech Stack

  • AJAX
    AJAX
  • HTML5
    HTML5
  • jQuery
    jQuery
  • Magento Community
    Magento Community
  • PHP 5
    PHP 5

About Client

The client is one of the leading and high-end furniture retailers tagged as Made in the USA. With a wide range of products and established customer base, the client wanted to enhance business productivity by combining offline and online sales processes for their sales representatives. They wanted to integrate the existing SAP ERP to CRM to execute strategies that help in retention of customers as well as driving customer base along with providing a one-step solution for internal employees.

About Product

The CRM implementation focuses the practices, strategies, and technologies that used to manage customer interactions and customer data. Right from the order management to the enhanced internal communication, CRM also provides improved analytical data and processing. Categorizing business information and sales management, the system can identify the prospective customer that can be converted with proper planning. Overall, CRM aims to cultivate the customer relationship for the business by taking care of customer transactions, preferences, needs, and requirements.
Product Banner
before

The Challenges

before-ring
Migrate all products and customers to CRM

As the client is one of the premier furniture retailers, they’re dealing with the largest customer base. To manage a wide range of products according to the requirement, it was quite harder to migrate all the data into the CRM with great efficiency.

Migrate all products and customers to CRM
To address this challenge, our team of proficient developers has created different API’s for product add/update and customer add/update. With vast experience of the Brainvire development team, APIs developed are strong enough to reflect the real time synchronization in product and customer module. This also facilitated for comprehensive inventory management and lead to efficient and successful migration of inventory details.

Solution

The Challenges

Migrate all products and customers to CRM
As the client is one of the premier furniture retailers, they’re dealing with the largest customer base. To manage a wide range of products according to the requirement, it was quite harder to migrate all the data into the CRM with great efficiency.

To address this challenge, our team of proficient developers has created different API’s for product add/update and customer add/update. With vast experience of the Brainvire development team, APIs developed are strong enough to reflect the real time synchronization in product and customer module. This also facilitated for comprehensive inventory management and lead to efficient and successful migration of inventory details.

Migrate all products and customers to CRM

Result

  • Separated Sales Channel
    With the modular approach, it becomes easier to distinguish in variety of customer requirements for both online and offline sales
  • Streamlined Business Processes
    Due to efficient CRM implementation, all transactions, requirements, and customer interactions managed well.
  • Efficient Order Automation
    Tracking of end-to-end order processing and automated task resulted in increased order and sales
  • Amplified Revenue Generation
    With an identification of prospective customers and simplified business processes, business opportunities are increased and thereby improved ROI.

Product Screens

web-item
web-item

Client Testimonials

Dan Weber
Brainvire provides high-quality custom code and superior project management at a reasonable price. Despite the language barrier, they collaborate well with multiple teams and excel at communication. They are also good at explaining technical matters to non-technical staff.
Dan Weber
Chief Strategy Officer, - Versatable
Powered by ClutchClutch
152 Reviews

“They handle all their work with a personal touch, which encourages a continued long-term partnership.Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone. ”

Mike Luhtanen
Founder, Creative LLC
5
5 months ago
Rate Us!
4.99/5 (296)