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About Client

Our client is a reputable supplier of commercial-grade equipment, offering a wide range of products such as inflatables, tables, chairs, party tents, inflatable accessories, floor dryers, and closeout items. With a 25-year history in the industry, they are also an Odoo partner, providing a diverse selection of inflatables and tents, including bounce house inflatables, water slide inflatables, pole tents, and frame tents in various sizes.

About Product

A comprehensive CRM solution was integrated with client's existing website so that the entire business processes, starting right from sending the quotes to placing the order, would be accomplished without manual intervention. Overall, the CRM product aimed to cultivate the customer relationship for the business by taking care of customer transactions, preferences, and specific expectations

before

The Challenges

before-ring

Challenge: Migrate all Products and Customers to CRM

Client was dealing with a large customer base. To manage a wide range of products according to the requirement, it was quite challenging to migrate all the data into the CRM with great efficiency.

Challenge: Migrate all Products and Customers to CRM

Brainvire’s team of proficient developers created different APIs for updating the products and customers. The APIs developed are strong enough to reflect the real time synchronization of product and customer module. This also facilitated for comprehensive inventory management and led to successful migration of inventory details.

Solution

The Challenges

Quick Purchase from the Customer’s End

The client desired a strategy that allows any customer to check the quote on mail and directly proceed for the purchase, without bothering to open the website.

The Brainvire team setup a workflow - when quote is sent on mail, the customer will also receive a purchase link. So, if they are satisfied with the quote then a simple click on the link will redirect the customer to the shopping cart page without login or registration in an automated manner. Thus, the precious time of customer is saved!

Challenge: Migrate all Products and Customers to CRM

Client was dealing with a large customer base. To manage a wide range of products according to the requirement, it was quite challenging to migrate all the data into the CRM with great efficiency.

Brainvire’s team of proficient developers created different APIs for updating the products and customers. The APIs developed are strong enough to reflect the real time synchronization of product and customer module. This also facilitated for comprehensive inventory management and led to successful migration of inventory details.

Challenge: Manage Product Structure

The client deal with a wide array of products ranging from tents, tables to various accessories; some of them were grouped together whereas others were sold as an individual product.

Our team setup the categories of products in simple, configurable and bundled forms. The APIs were written in a way that automatically identifies the product type and dynamically unites or segregates them before saving into the CRM database. This ensured the real time synchronisation between two platforms in a smooth manner.

Following up Abandoned Carts

It’s a noticeable issue in website that customer adds product in shopping cart and the leaves the website due to various reasons. Thus, it resulted in potential loss of revenue for the client.

The Brainvire team wrote a custom algorithm that automatically identifies if a cart is abandoned on website and creates a quote for the same in the CRM software. Furthermore, the sales representative can take a follow-up with that customer and seal the deal by offering suitable discounts.

Quick Purchase from the Customer’s End

The client desired a strategy that allows any customer to check the quote on mail and directly proceed for the purchase, without bothering to open the website.

Challenge: Migrate all Products and Customers to CRM

Client was dealing with a large customer base. To manage a wide range of products according to the requirement, it was quite challenging to migrate all the data into the CRM with great efficiency.

Challenge: Manage Product Structure

The client deal with a wide array of products ranging from tents, tables to various accessories; some of them were grouped together whereas others were sold as an individual product.

Following up Abandoned Carts

It’s a noticeable issue in website that customer adds product in shopping cart and the leaves the website due to various reasons. Thus, it resulted in potential loss of revenue for the client.

Quick Purchase from the Customer’s End

The client desired a strategy that allows any customer to check the quote on mail and directly proceed for the purchase, without bothering to open the website.

Result

Simplified Selling
Easy product selling and enhanced business reachability with online presence
A Complete Management Solution
Ease in creating, sending and managing quotes through comprehensive quotation management solution
Boost in Sales
Improved sales through easy identification of leads
Customer Pursuit Made Easy
Increase in revenue due to automatic identification of abandoned shopping carts.

Product Screens

Client Testimonials

TnT has been in the business setting up, delivering, and distributing commercial-grade bounce houses and equipment for 35+ years. Brainvire developed a platform to cultivate customer relationships by taking care of customer transactions, preferences, and specific expectations.

Mr. Kevin Clor

CIO - Tent and Table

224 Reviews

“They handle all their work with a personal touch, which encourages a continued long-term partnership. Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone.”

Mike Luhtanen

Founder, Creative LLC

4 years ago

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Tech Stack

About Client

About Product

The Challenges

Challenge: Migrate all Products and Customers to CRM

Solution

The Challenges

Challenge: Migrate all Products and Customers to CRM

Client was dealing with a large customer base. To manage a wide range of products according to the requirement, it was quite challenging to migrate all the data into the CRM with great efficiency.

Result

Product Screens

Client Testimonials

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