A Prominent Worldwide Leader in Acute Critical Care Gets a Scalable and Secure E-commerce Platform
About
The client provides innovative medical technologies to make a meaningful difference in people’s lives. Headquartered in the United States, the company holds a prominent worldwide position as a leader in acute critical care, offering a comprehensive suite of software and diagnostic tools in this field. The client specializes in developing and promoting medical devices, software solutions, and related services used worldwide to diagnose and treat patients suffering from cardiopulmonary and respiratory conditions.
Project Highlights
The client wanted an e-commerce platform specializing in selling healthcare machines and kits online. Built on Adobe Commerce, the e-commerce platform boasts seamless integration with Oracle ERP through the Boomi connector and tight integration with Salesforce CRM tools. The website primarily focuses on serving the B2B market with all the essential B2B functionalities. Its user-friendly UI/UX design also creates a memorable experience, offering a visually appealing and intuitive user interface.
The Challenges
- Data Synchronization Across Systems:Ensuring seamless data synchronization while integrating Adobe Commerce Ecommerce website with Oracle ERP.
- Slow Search Results:Performance issues with catalog search leads to slow search results, affecting user experience.
- Integrating a Shipping Gateway:A customized approach is required to ensure safe and efficient delivery of healthcare equipment.
- Creating a Customized RFQ Process:Creating a highly customized and domain-specific request for quotation (RFQ) process.
Tech Stack
jQuery
JavaScript
Oracle
Knockout. JS
HTML
Paypal
ADOBE-COMMERCE-CLOUD
LESS
MariaDB
Result
Streamlining Operations Across Entire Ecosystem
The connector configuration enabled real-time data exchange between Adobe Commerce and Oracle ERP, streamlining operations and ensuring accurate data synchronization across the ecosystem.Improved Performance and Faster Search Results
Implementation of recommended patches yields positive results. The catalog search functionality issue was completely resolved, resulting in improved performance, faster search results, and significantly enhanced user experience.Enhanced Customer Satisfaction and Trust
Creating customized shipping rules and other solutions resulted in a more efficient, compliant, and transparent healthcare machine shipping process, enhancing customer satisfaction while ensuring critical medical equipment’s safe and timely delivery.Streamlined Requesting and Managing Quotations Process
The tailored request for quotation (RFQ) system resulted in a highly efficient and domain-specific RFQ process, providing a streamlined and effective means for requesting and managing quotations in the specified domain.
