Build everywhere your users are
FB messenger
Web-Based
Slack
Other API
WHY CONSIDERING ‘BUSINESS WITHOUT BOTS’ IS LIKE NIGHT SKY WITHOUT STARS?
“If your users think they’re communicating with your business directly, this can be a huge opportunity to lead and grow in your business tremendously through business Chatbots.”
Is it possible for your support team to be present 24×7 to assist you with your customers? Do you plan giving quick, adequate, and intellectual solutions every time to customers on their query? Does the customer communication follow standard communication guidelines and most importantly, is it enjoyable?
Facebook Bot can help you to automate the guidance, support, and interactive assistant to your customers
53% of people say they are more likely to do business with a business they can message
Are you one of them?
If NO, then let’s make your business easily discoverable on all the platforms through the Bot Development!
A Facebook Bot?
Well, we’re all aware with Facebook and its widespread connected network. Leveraging the social media and larger customer crowd you can surely end up gaining higher ROI. It is an easier way to connect with one of the larger communication bases, Facebook Messenger Platform.
Facebook Bot is an automated software program to handle the entire task for your brand promotion and customer assistance. It also enables AI based interaction with customers and can give an array of answers to your customers.
- With the potential of reaching 900 million people on Messenger platform, it is cost-effective and faster than human counterparts
- It is one type of application based on Artificial Intelligence
- It automates the conversation with your customers
- With the robust developer tools, Facebook made the development of AI Bot much easier
- Bots are available on Facebook or on any Messenger Application
- Users can connect with the Bots through the defined code by organization
- Bots could learn from every conversation and thus, it could get powerful with each interaction
GET READY TO DRIVE YOUR BUSINESS BY USING YOUR BUSINESS BOT
Messaging App Vs Social Networking App
Are you using it for your business?
- Users are embracing Messaging app not only for chat, but also it is being used worldwide for brand promotion.
- There is an exchange of 2 Billion messages taking place between people and business each month, including people-initiated and automated.
- Messaging apps have surpassed the usage of social network apps among users
- Mobile messaging apps fulfills various aspects to engage users and to build user base
- It connects brands, publishers, and advertisers by enabling the opportunity for Monetization
Here are some examples of popular Facebook Bot:
1-800-Flowers
It allows customers to browse and order flowers, food gifts through the Facebook Messenger chat service. User can also check delivery area by providing zip code or area name
Wall Street Journal
With the Wall Street Journal bot, users can get live stock quotes by typing “$” followed by the ticker symbol. It also allows users to get access to breaking news, investigative reporting, business coverage, etc.
HP
HP created a bot for Messenger that enables users to print photos, documents, and files from Facebook or Messenger to any connected HP printer.
Facebook Bot for Ecommerce: How it helps you drive your ecommerce business?
It improves the overall performance of your ecommerce store by applying some features such as,
What can Facebook Bot exactly do for your ecommerce store?
A bot can answer the queries that consist of many ecommerce attributes such as price, size, colors, and place
A bot can attract customers by direct and personalized communication
A bot can increase user engagement ratio and leads brand strategy through the touch of AI
Ecommerce Bot Analytics that helps you dive into insights
It also provides user analytics that can be used to identify your insights. Know your customers and increase user engagement ratio by analyzing various metrics and comprehensive analysis of consumer behavior.
- Track the details of the conversations including rich media (video, audio, location, images)
- Filter user conversations based on their engagement steps
- View the user profiles
- Explore the bottlenecks of conversations
- Measure conversation engagement
- Find out best re-engagement Times
- Discover user behaviors
- Examine retention, identify the retained, engaged & churned users
- Send messages to the segmented users based on their engagement
- Set-up event tracking’s to define how frequent an event happens
- Quickly solve users’ problem
Facebook Bot for Magento – A right time to think enhancement of ecommerce
Facebook Messenger platform can build a massive customer base for your ecommerce store through the usage of advanced features and tools. It works through the Web API request and response with Magento Platform.
Facebook allows development of bots directly in messenger and according to the messenger platform, there are 100,000 monthly active bots on the Messenger platform and it goes on increasing.
