Fresh Pool Supply Streamlines its Operations and Customer Experience with Odoo
About
Fresh Pool Supply is an online retailer offering homeowners and pool professionals high-quality swimming pool equipment and supplies. Their products include pool chemicals, cleaners, pumps, filters, heaters, and accessories from reputable brands. They contacted us to enhance their customer experience and streamline business processes.
Project Highlights
Brainvire implemented Odoo ERP, replacing the earlier ERP system that Fresh Pool Supply was relying on. This migration and a POS and vendor API integration enabled better inventory management, streamlined sales, and accounting operations, an enhanced customer experience, and better data visibility through a user-friendly interface.
The Challenges
- Implementing a POS:The client wanted to create an online Point Of Sale for its brick-and-mortar store.v
- Vendor Management:The client wanted to reduce their manual intervention and make vendor management more seamless.
- Customer Retention:The client wanted to build a loyalty system to retain and engage their regular customers.
- Email Marketing:The client wanted an email marketing solution to engage existing customers and welcome new ones.
Tech Stack
jQuery
JavaScript
Odoo
PostgreSQL
Python
Bootstrap
Odoo.sh
Stripe
Azure DevOps
Result
Seamless Operations and Tracking
The client enhanced their business operations multifield and could track processes, challenges, results, and more, with the Odoo implementation.Automated Vendor Management
Through our Vendor API integration with Odoo customizations, the client got a better view of different vendors’ products, prices, and quantities, reducing their manual efforts.Better Customer Retention
The client retained their existing and regular customers better while making them feel valued with exclusive offers and discounts through the loyalty program.Increased Customer Engagement
With our engagement-driven email marketing strategies, the client saw a significant increase in their customer engagement and, thereby, an improvement in their overall experience.
