CRM Improves Sales for an Automotive Hub
About Project
The client is a best-in-breed automotive Group with a growing workforce. They are popular as the best dealers for Ford and Lincoln cars in the Middle East. The client concentrates to offer elite sales and car-related services to their long-list of customers. They also aim to establish good relationships with customers.
Web
Platform/OSAutomobile, CRM
Category
Brief
Brainvire’s productive team designed a custom CRM solution to optimize the sales cycle of the client and enhance the performance significantly. Our team introduced intuitive technologies, algorithms, and innovative features to define a structured sales cycle. This brand new solution enabled considerable sales and revenue with an automotive digital transformation.
Highlights
The client followed a dated sales cycle, which restricted their productivity. Brainvire developers understood the concerns and designed a trending CRM system integrated with Autoline ERP integration that automated the sales, marketing, and support activities. This significantly enhanced productivity and ROI. With a cutting-edge CRM solution, the client has fast-tracked their sales pipeline and amassed enormous revenue.
Case StudyFeatures
Unique effective database: The standard database failed to suffice the evolving needs of the client business. Therefore, our skilled team implemented the MS-SQL database in the tailor-made CRM solution.
Message integration: Improper communication caused hurdles in completion of tasks and adversely affected customer reach. Quick SMS and WhatsApp integration encouraged swift and uninterruptible communication within the team and customers.
Ticket facilities: Customers can raise quotes for their desired vehicles and after-sales services and reach out to the client team, thereby enhancing the operational workflows.
Customer overview: With this customized CRM, the client can obtain better customer lifecycle value and make accurate predictions.
Tech Stack
PHP
SuiteCRM
REST API
MS SQL
