Easa Saleh AI Gurg is a multi divisional conglomerate with 23 companies in the UAE. Considered as Dubai’s one of the leading enterprises, this group has a range of diverse products and business interests in retail across the globe. To efficiently manage two different business ventures through the single comprehensive platform, the client wanted to implement CRM(Customer Relationship Management) into the existing system through Magento development services.
What we did
CRM for sales and support solution for 27 different companies for the biggest group of family houses in UAE. It does being used by more than 2000 people on daily basis for their day-to-day activities.
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Effective management of two different ventures through single platform
Comprehensive Order Management: Effective order management and processes results in identifying prospects customers and helps in customer retention strategy Improved Sales Channel: Categorizations of offline and online sales enhances the business opportunity by automating the process and eliminating repetitive task. Increased Revenue Generation: By identifying prospects customers and streamlined business processes, client noticed the remarkable difference in ROI.
The CRM integration was successful, and 3 entities are currently using it. Brainvire's team is friendly and able to provide worthwhile suggestions due to experience, and their project management is straightforward. Overall, their planning and execution are impeccable.
Mr. Debasis PandaGroup IT Manager - Easag
“The CRM integration was successful, and 3 entities are currently using it. Brainvire’s team is friendly and able to provide worthwhile suggestions due to experience, and their project management is straightforward. Overall, their planning and execution are impeccable.”