Tech Stack

MS SQL
PHP 5
REST API
SuiteCRM

About Client

The client is a large entity in the automobile industry with 31 showrooms, 300+ sales personnel, marketing, and support teams. They are one of the authorized dealers for Ford and Lincoln cars in the Middle East. The client aims to offer spellbound sales and car-related services to their customers. Simultaneously, they want to build long-lasting relationships based on mutual trust with their customers.

About Product

Based on the client requirements, our team designed a custom CRM solution that can reshape the sales cycle, marketing, and support activities. Our team created unique and intuitive algorithms to introduce automated powerful features in the system. A cutting-edge platform that generated solid performance had a positive impact on the business outcomes.

before

The Challenges

before-ring

Workflow automation:

Organization was running multiple manual process which required lot of manpower

Our consultants understood the process and made automated workflows for the same, which saved many manual hours

Solution

The Challenges

Workflow automation:

Organization was running multiple manual process which required lot of manpower

Our consultants understood the process and made automated workflows for the same, which saved many manual hours

Result

Auto lead assignment
With an innovative algorithm, our team introduced a distinct, automated lead-assignment feature in the system. This feature allows the client to skip the manual process of assigning leads to team members; instead, an automated process was adopted that could validate and assign leads quickly.
Improved customer relationship
The customized CRM system with SMS integration provides adequate customer information to the client. This information can further be utilized to understand customer preferences and build a healthy relationship with them.
Seamless internal communication
Alongside external communication, the new CRM system offers flawless internal communication. This eliminates several hurdles within the organization and streamlines the workflow processes.
Amplified performance and sales
The modern CRM system with autoline ERP integration improved performance of the sales team. There was a direct impact on the sales workflows with amplified results and increased revenue.

Product Screens

Client Testimonials

We’re always impressed by the quality of their work and their focused approach. They were able to help us get the product to market in a way that we were proud of.

Mohammad Abdul Quader

IT Manager - Al Jazirah Vehicles Agencies Co. Ltd.

152 Reviews

“They handle all their work with a personal touch, which encourages a continued long-term partnership.Their deliverable are reliable thanks to vigorous QA testing. I would recommend Brainvire to anyone. ”

Mike Luhtanen

Founder, Creative LLC

7 months ago