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Home / Case Studies / Pawlee

/ Case Study · Information Technology

A Mobile-Responsive Web App for Pet Care Services. Pawlee, for Owners and Sitters.

/ The engagement

A Pet Care Portal That Connects Owners and Sitters.

A mobile-responsive web portal for pet owners and pet sitters. Owners search trustworthy pet care nearby, pre-book appointments, and pay securely on completion, while sitters offer grooming and walking and get paid. A built-in social platform lets owners connect, share pet images, and post to a newsfeed.

Web PortalMap SearchEscrow PaymentsSocial Platform
Owners + SittersTwo-sided portal
Map ViewNearby services
EscrowSecure payments
ResponsiveAny device

/ About the client

Pawlee

Pawlee serves pet owners and pet sitters on one portal. Owners search trustworthy pet care nearby, and both owners and sitters build detailed profiles. Sitters offer grooming and walks and get paid when the service is done.

Brainvire built the portal with map-based search, pre-booking, and escrow payments, plus a social platform where owners connect with friends, view a newsfeed, share pet images, and comment on other owners' posts.

/ The approach

Design, architecture, and features, shipped as one program.

/01Discovery

Care found nearby

Owners had to find any pet service close by, so the team added Google Map view with pinpoint locations, pre-booking, and filters for distance, service type, and ratings.

/02Community

Owners connected

Owners wanted a network, so the team built a social platform to like, comment, follow, and share, with Pet Profiles and a Lost-n-Found feature to trace a missing pet.

/03Trust

Payments kept safe

Transactions had to be secure, so the team integrated an escrow payment system and detailed provider reviews, with cancel and reschedule on any booking.

/04Access

Portal on any device

The portal had to work everywhere, so the team built a web-view, mobile-responsive interface with no limits across mobile, tablet, and desktop.

/ What stood in the way

Four problems, solved without a maintenance window.

Select a challenge to see how it shaped the build.

/01 One-stop shop for pet owners →
/02 Connecting like-minded owners →
/03 Trustworthy services →
/04 Accessibility and reliability →

One-stop shop for pet owners

Owners needed to discover any pet service in nearby areas with ease. We added Google Map view with pinpoint locations, pre-booking, and filters for distance, service type, and ratings, plus instant messaging to a provider.

Connecting like-minded owners

Owners wanted to reach like-minded people through a social platform. We built a feature-rich network to like, comment, follow, and share, with Pet Profiles and a Lost-n-Found feature to trace a lost pet.

Trustworthy services

Transactions and appointments needed a secure platform. We integrated an escrow payment system and detailed provider reviews, and let owners cancel or reschedule a booking seamlessly.

Accessibility and reliability

A user had to reach the portal on any portable device. We built a mobile-responsive web-view interface so there are no limits across mobile, tablet, and desktop.

/ Product screens

The delivered experience.

The interface people actually use.

Pawlee delivered interface, screen 1/01Home
Pawlee delivered interface, screen 2/02Search
Pawlee delivered interface, screen 3/03Profile
Pawlee delivered interface, screen 4/04Booking
Pawlee delivered interface, screen 5/05Feed

/ The results

What changed, in numbers.

Nearby Service booking Owners connect to nearby providers through the map-view feature and contact them directly.
Social Networking Owners connect with other owners, and Pet Profile and Lost-n-Found sit at the heart of the platform.
Secure Transactions Owners and sitters transact safely, and an appointment can be cancelled or rescheduled with ease.
Responsive Web view A well-designed, mobile-responsive interface makes the portal reachable on any portable device.

/ Next step

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