• About
  • UI/UX
  • Key Challenges
  • Our Solutions
  • Our Approach
  • Technology
  • Key Results

About Project

Okapi is a global online store offering mobile phones, tablets, headphones, batteries, and electronic accessories. Built on Adobe Commerce with a Hyvä frontend, it delivers a fast, modern shopping experience. The platform supports multi-store functionality, featuring country-specific catalogs, currencies, languages, and content, to ensure personalized experiences through localized homepages, product displays, and automatic redirection based on user location.

  • Global Online Store

    Business
  • North America

    Location

Business Goal

Our goal was to stabilize and enhance Okapi’s newly launched Adobe Commerce website by resolving critical UI/UX issues that hindered usability and visual appeal. We aimed to deliver a modern, responsive, and intuitive design to boost user engagement. Beyond the frontend, our focus included implementing multi-store capabilities with country-specific catalogs, content, and redirection, while optimizing backend operations and providing ongoing support for long-term scalability.

Project Highlights

  • Adobe Commerce development
  • Hyvä frontend optimization
  • eCommerce UI/UX enhancement
  • Multi-store setup and localization
  • eCommerce platform support and maintenance
Portfolio

Enhanced Features

We optimized the storefront with Hyvä-based UI/UX improvements, streamlined multi-store functionality for global reach, upgraded backend admin functions like inventory and content configuration, and provided continuous support to maintain stability, speed, and seamless customer experiences across regions.
UIUX Mobile

Key Challenges

Delayed Client Feedback

Delayed client feedback slowed decision-making and impacted timely project execution.

Limited Client Involvement

Limited client involvement hindered progress on critical tasks and requirement finalization.

UI/UX Inconsistency

Inconsistent UI and poor PDP design led to low engagement and high bounce rates.

Performance Bottlenecks Identified

Slow page load times during peak hours affected user experience and conversions.

Our Solutions

We provided structured communication, improved client collaboration, redesigned the UI/UX for a seamless shopping experience, and optimized website performance to ensure faster load times and better engagement across all devices.
Established Structured Communication and Feedback Process

Established Structured Communication and Feedback Process

We implemented a structured communication process by introducing regular check-ins and setting clear deadlines for feedback. Our team utilized project management tools to keep the client informed and aligned, ensuring that feedback was collected promptly before proceeding with any task. This streamlined communication helped reduce delays and fostered better collaboration throughout the project lifecycle.

Streamlined Client Collaboration Through Clear Timelines

Streamlined Client Collaboration Through Clear Timelines

We conducted targeted meetings focusing on high-priority tasks and established detailed timelines with clear deliverables. Our team outlined client responsibilities at each stage to minimize confusion and ensure the project moves forward smoothly. This proactive approach ensured tasks stayed on track and reduced back-and-forth delays caused by vague or late inputs.

Redesigned UIUX for Better User Experience

Redesigned UI/UX for Better User Experience

We performed a comprehensive UI/UX audit specifically targeting the Hyvä-based frontend. Based on findings, we restructured the homepage and product detail pages to improve layout, design consistency, visual hierarchy, and responsiveness. Our enhancements have significantly improved the shopping experience, leading to increased engagement and lower bounce rates.

Enhanced Performance with Detailed Code Optimization

Enhanced Performance with Detailed Code Optimization

We conducted a full performance audit of the website, focusing on the Hyvä theme code and overall architecture. Our team identified areas that caused slow page loads and addressed code inefficiencies. These optimizations helped reduce bounce rates, improve load times, and enhance the overall user experience, especially during high-traffic periods.

Our Approach

We took a strategic approach by auditing the UI/UX, optimizing the frontend with Hyva standards, configuring backend elements, and ensuring seamless integration for a consistent and high-performing user experience.

Auditing

Auditing

Conducted UI/UX audits and collected feedback to revamp homepage, PDP, and key user journey pages.
Optimization

Optimization

Applied Hyva best practices to optimize frontend speed, consistency, and responsive design across devices.
Configuration

Configuration

Offered backend support for configuring store views, inventory, and content in alignment with UI updates.
Integration

Integration

Ensured seamless integration between frontend enhancements and backend processes for a consistent UX and functionality.

Technology Stack

Front-end Technologies

HTML

HTML

Tailwind CSS

Tailwind CSS

Back-end Technologies

HTML

HTML

Tailwind CSS

Tailwind CSS

Server/Cloud

HTML

HTML

Tailwind CSS

Tailwind CSS

Database

HTML

HTML

Tailwind CSS

Tailwind CSS

Project Management Tools

HTML

HTML

Tailwind CSS

Tailwind CSS

Third-party Tools

HTML

HTML

Tailwind CSS

Tailwind CSS

Framework

HTML

HTML

Tailwind CSS

Tailwind CSS

Payment Gateway

HTML

HTML

Tailwind CSS

Tailwind CSS

Key Results

  • Faster Client Communication

    Streamlined communication reduced response time and improved coordination across all project phases.
  • Accelerated Project Delivery

    Faster implementation of design changes accelerated project progress and increased delivery efficiency.
  • Improved Expectation Alignment

    Improved alignment with client expectations ensured smoother execution and minimized rework.
  • Boosted User Engagement

    Enhanced design and performance reduced bounce rates and boosted mobile conversions during peak traffic periods.
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