AmiViz, Founder, Anand Choudha, and Brainvire, CEO, Chintan Shah got into a factual and exciting topic that revolved around digital transformation with Odoo at Odoo Experience 2021.
Odoo Experience 2021 is one of the most prestigious tech events across the globe. It is a great honor for Brainvire and AmiViz to participate and hold a session at their online event.
Anand shared that AmiViz’s increasing network across resellers, vendors, and a global presence in more than 15 countries was a considerable achievement. But, he added, “Our human-centric approach made it difficult for us to manage work during the pandemic with restricted mobility and outdated technologies.”
The pandemic made AmiViz realize the need for digital transformation, and hence they started searching for a suitable enabler that could shoulder this responsibility. Anand further added that the constantly evolving world brought new challenges into sight, and they required four pillars to overcome these challenges.
The four pillars comprise communication, automation, customer experience, and data intelligence. Anand further elaborated on these pillars and how they help modern businesses.
Further, the host inquired Chintan about how difficult it was for Brainvire to address and work on these pillars and challenges. Chintan reverted, “We brainstormed through the challenges to search for a unified solution that can overcome all these challenges. After weighing all alternatives, Modular Odoo and its open architecture proved to be an ideal solution.”
He discussed that the Odoo collaboration tool eliminated all communication hassles internally and externally. Simultaneously, Odoo automates distribution and selling processes. The inclusion of multi-country and multi-currency functionalities makes it convenient to manage services globally.
Anand and Chintan also shared the apparent shortcomings of Zoho and Salesforce solutions for AmiViz. Anand mentioned that digital transformation is not just about CRM. Instead, a modern solution that served automation, communication offered real-time updates and eliminated mundane human processes.
Anand shared the impact of this implementation on their business, and they observed a peaked interest of sellers, vendors, and others on the Odoo mobile application. This resulted in a considerable jump in the industry.
When asked what’s next, Chintan proposed data collection and analysis to be key priorities. Brainvire also aims to bring in automation with AI/ML so that teams can use data wisely to make lucrative business decisions quickly. In addition, this data can be used to manage sellers and distributors.
Anand was glad and optimistic as all these changes will help them understand customers better and strengthen their bond.
Anand and Chintan answered a few prominent public questions towards the end of the conversation.
Brainvire is one of the world’s fastest growing IT consulting firms, with a mission to create a difference in society through technology. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc., for diverse industry verticals while keeping customer satisfaction as its top priority. Over the past 20 years, Brainvire has built exceptional IT services and consulting team of more than 1500 people and served more than 2000 customers across the world.
Brainvire is a proud Odoo Gold Partner, Adobe Commerce Partner, Magento Partner, Microsoft Gold Partner, Salesforce Partner, SAP Gold Partner, and AWS Partner. It has earned many accolades such as ‘Company of the Year’, ‘Top IT Services Firm’, ‘Top Mobile App Developers’, and ‘Best eCommerce Development Companies, Inc 5000, The Dallas 100 Entrepreneur Award, Deloitte Fast 500, Silicon Valley Business Journal: Fastest Growing American Company, and Great Place to Work by various prestigious platforms.