Home » Case Study » B2B and B2C Ecommerce Store Offering Top-notch Food Service Supplies and Design
Web App Development
OS Commerce

About Client

The USA based client has wide experience of over 80 years in the Food service industry where the best dining room collection, commercial kitchen supplies, barware, and special consultative services are offered to optimize the restaurant, hotel, school and hospital operations.
The top grade 40,000 dining room and kitchen products of leading brands are available for sale that customers can easily buy.

Business Challenges

The well renowned company was not able to provide the food consultative services, kitchen design build services and controlled environment room designing services, and sell the various products at the large scale with limited brick-and- mortar offices.
To better inform and make the people belong to the Food industry worldwide aware about the services, the client wanted to create a secure platform where users can easily browse the products/services company provide and request the quote or place the order.


The comprehensive solution for food service equipment, supplies and design service provider was developed that sell myriad of healthcare food service products and better connect the people with product specialists.


  • Customers can easily browse the products by brands or category
  • The quote can be requested for the services
  • Anonymous checkout and Guest checkout integration
  • Various discounts/offers are displayed
  • Provide food service industry insights with blogs/news/tips/events
  • Live chat support 24/7 to resolve the customers’ query off the bat
  • Allow the customers to order directly from the catalog
  • Emails are sent to the customers for the offers, orders placed and quote request


  • Improved the business services/products visibility
  • The tailored services and premium products delivered to the global customers
  • Hard to find products/services available at a few clicks away
  • Help restaurants to achieve culinary excellence
  • Improve the operational efficiency with innovative solutions
  • Enhance the customer engagement and experience