From Website to Doorstep: A B2C Magento eCommerce Website to Refine the Customer Experience
About
The client is a multifaceted holding group comprising several verticals and businesses spread over more than half the world. In a span of 35 years, they were successfully able to build a strong presence in the market. The client approached Brainvire to build an Ecommerce Solutions and website to manage the inventory of different stores.
Project Highlights
Brainvire’s experienced eCommerce development professionals created a B2C eCommerce Magento website for the client to ease the buying experience of their customers. Our team introduced upgraded features and functionalities to the website. The website can now support two different languages and five currencies; the website is quite popular in several countries spanning the globe.
The Challenges
- Customized shipping method:The client wanted to calculate the shipping rate according to the distance.
- Secure login via OTP:The client wanted to improve the login method to ensure that their customers enjoy a secure purchase journey,
- Add products in a wishlist:The client wanted to add products in the wishlist.
- Gifting recommendation:The client wanted gift recommendations on the checkout page.
Tech Stack
elasticsearch
NGINX
Magento 2.3.X
AWS
Cloudflare
Result
Custom-built extensions
We implemented tailor-made dynamic banner settings. This banner is displayed on product pages as well as the checkout page.Customer convenience
Customers found it convenient to decide on their pricing based on customized shipping rates.Customized module
Our team customized the fees section on the checkout page. For instance, when a customer opts for cash on delivery, shipping charges are removed and COD fee is added to their order.Improved sales
The gift recommendation feature, admin panel, and shipping rate calculator improved sales on the website significantly.
