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/ Case Study · Retail
A B2C Magento Store for a Telecom Network Supplier. Antennas to Switches, Online.
/ The engagement
A Magento Storefront for Antennas, Wireless, and Switches.
A B2C Magento store that takes a US telecom supplier's network hardware online for a global audience. Shoppers browse antennas, wireless systems, mobile phones, and switches with filters and price ranges, get email alerts across the delivery cycle, and raise queries right on the product detail page, turning an in-store catalog into a retail network the client always wanted.
/ About the client
The client is a US telecom company that provides internet services, government sales, live TV streaming, and a mobile store. A pioneer in the telecom field, it also sells hardware like antennas, wireless systems, mobile phones, and switches.
Brainvire built a B2C Magento ecommerce store that takes the client's network supplies online for customers around the world. The store sorts products with filters and price ranges, notifies buyers through the delivery cycle, and lets customers raise queries on the product detail page.
/ The approach
Design, architecture, and features, shipped as one program.
A global storefront
Capturing customers worldwide was hard offline, so the team built a Magento store that opens the catalog to a host of new markets beyond the physical stores.
Filters that find fast
In-store buyers could not shortlist items easily, so the team added filters and price ranges so shoppers reach the right product in less time.
Kept in the loop
Buyers used to wait with no stock information, so the team added email alerts across product availability and every delivery stage.
Heard on the page
Post-sale feedback was missing, so the team let customers enquire and leave grievances on the product detail page.
/ What stood in the way
Four problems, solved without a maintenance window.
Select a challenge to see how it shaped the build.
Capturing the global market
Capturing customers across the world was difficult before going online. We built a Magento store that gives the supplier access to a host of new markets.
Listing products and services
In-store buyers could not pin down a shortlist from the range on offer. We sorted products with filters and price ranges so customers save time and buy to preference.
On-time delivery notifications
A lack of information meant buyers waited on unavailable items with no update. We send emails that notify the stages of product delivery and availability.
Capturing customer grievances
Once a product sold, proper feedback from customers was unavailable. We let customers enquire and leave grievances about products or services on the product detail page.
/ Product screens
The delivered experience.
The interface people actually use.
/01Home
/02Catalog
/03Product
/04Filters/ The results
What changed, in numbers.
/ Next step
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