Categories : All, Case Study, Retail / E-commerce
About Client
The client is one of the pioneer telecom group companies in the USA that provides internet services, top up, government sales, live TV streaming services and mobile store. The company also sells the network supplies like adapters, antennas, enclosures, wireless systems, power supplies, mobile phones and switches, to name a few alongside having the offices in the different countries from where the operations are executed.
Business Challenges
The foremost company that’s offering a diverse range of services across the globe wanted to take their services to a whole new level. Because with the offline presence, getting hold of the worldwide audience and informing the people about their services was quite a task. So, the client wanted to develop a Magento eCommerce store for network supplies from where the offerings or services can be displayed easily.
Solution
The responsive Magento Ecommerce store was developed where the network supplies can be easily displayed, and customers can post the order online and pick-up the same at the store.
Features
- Products are displayed alphabetically
- Products can be filtered and listed based on the manufacturers
- Wire transfers and chase payment gateway integration
- Emails are sent to the customers when the order is ready for pick-up
- Whenever the order is placed, the system manager is notified for the same
- Multilingual sites are developed for different countries
- Users can navigate the specific website for the country from the home page
- Customized theme is implemented for enhanced UI/UX
- Database and product migration to Magento store
- Allow the users to ask question about the product on the product’s detail page
- Notify me when price drops feature to inform the users about the fluctuation in the products’ price
- ‘Subscribe for back in stock’ option send alerts to the users when the out-of-the-stock product come back into the store
Achievements
There are different stores that have to be created for the same Ecommerce where customers can select any store and as they chose the store, the inventory must be loaded with the selected store’s items, which was challenging to implement. Also, the client wanted to keep the single theme of the main Ecommerce store on every store, but according to the Magento architecture, different themes are set up for various stores, so incorporating a single theme for all the stores was also difficult. That’s where our Magneto team resolve all the challenges by creating custom extensions.
Result
- Online visibility of the store is improved
- A huge difference in the sales is analyzed
- Intuitive UI enhanced users’ experience
- Online ordering and payment ease the purchase
- Products’ categorization eases the navigation