A leading provider of state-of-the-art hearing aid solutions has approached Brainvire to develop an eCommerce website using Magento's Community version. Brainvire's team of Magento developers will build the portal and deploy Auro CRM in the backend to manage the client's sales funnel.
Customer-centricity is one of the core business values that are very important in today's highly competitive and constantly evolving business landscape. The process of transitioning from product-centricity to customer-centricity is quite complex and Auro CRM helps retailers to sail through the process smoothly. It empowers the sales representatives with automated tools and helps them to manage quotes, leads, opportunities, bounce rates and much more. They can then be a part of the customer's entire shopping journey while putting in their best efforts to close the deal.
Magento Community Edition (CE) provides online merchants with effective flexibility and control over the look, functionality and content of their eCommerce store. When such online stores are integrated with a robust CRM, it can prove to be a good investment in the long term. It builds a loyal customer base, increases sales, and takes the business to the next level.
"Brainvire has built a rich portfolio of retail omnichannel solutions over time and the clients have tasted success in terms of ROI. Our flagship product, Auro CRM, is powered by an AI engine that adds value to the sales and marketing process while automating it completely. I am confident that this project will transform the market for hearing aid solutions to a great extent," said Mr. Chintan Shah, the CEO-Founder of Brainvire InfoTech Ltd.
The eCommerce platform will be loaded with many useful features and streamline the sale of hearing aid solutions. Post launch, persons with hearing disabilities can find and buy hearing aids best suited to them. The sales team would be able to import all of the customer data from the Magento store with a few clicks and complete the sales cycle easily. Additionally, the data of inventories and orders from the store will be synchronized with the CRM in real time.
Brainvire is emerging as a market leader by offering cutting-edge solutions for the eCommerce and retail industries. With over 18 years of experience and more than 550 employees, it strives to create an appealing online presence in the market. Having successfully delivered over 1500 projects to its global clientele, Brainvire has a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Magento Development, Magento 2 Migration, CRM for eCommerce, Digital Marketing, etc. for diverse industry verticals, while keeping customer satisfaction as its top priority.