Our efficient team grasped the client’s dilemma of a cluttered process and unsatisfied customers. We brainstormed about the technologies and features required for the solution and the experts suggested an AI-enabled pharmacy solution that allows customers to easily acquire medicines of their choice at their doorstep.
Brainvire had launched an eCommerce platform for the client in Dubai. After witnessing the success of that platform, the client has given a new assignment of launching a similar platform in Saudi Arabia.
Based in Saudi, the client is a leading organization in the healthcare industry. They wanted to improve customer satisfaction with smooth delivery of medicines at the customer’s doorstep. They approached Brainvire’s experts to help them find a solution.
“The advent of advanced technologies has accelerated the number of on-demand services in the healthcare sector. Our team conceptualized a niche solution where customers can easily acquire the much-needed medicines at their doorstep with ease. The client was amazed with this contemporary solution and appreciated the team’s unwavering efforts,” said Mr. Chintan Shah, CEO of Brainvire Infotech.
The team implemented an AI-based image search option in the solution, which allowed customers to easily search for their required medicines. They no longer had to visit the pharmacist for restricted medicines. Customers can simply upload their prescriptions and purchase restricted medicines.
Customers don’t have to worry about uploading their prescription. Brainvire’s experts developed a secure and dependable solution to upload prescriptions.
The team introduced a robust backend that enabled smooth workflow with quick verification and process. The app interface allowed customers to post reminder requests.
Brainvire’s specialists also integrated the app with WhatsApp API, which allowed users to order medicine during commute and even from the comforts of their home. With this, customers can also track their orders and get precise order details. We helped the client improve customer journey and gradually gain more number of satisfied customers.
To know more about Brainvire or its solutions, drop an email on email@example.com.
Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting firms. With over 19 years of experience and more than 550 employee strength, it strives to create a difference in society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc. for diverse industry verticals while keeping customer satisfaction as its top priority.
It has earned many accolades such as ‘Top IT Services Firm 2020’, ‘Top Mobile App Developers 2020’, and ‘Top E-commerce Developers 2020’ by Clutch.