Brainvire Microsoft consultants offered a customer-friendly website to the client. The client works in the niche segment where vacationers and adventurer junkies can quickly book recreational activities, be it on the mountains, lake, river, or beach. The main idea of the client was to provide seamless experiences to its customers. Brainvire took heed of these requirements and developed a bespoke application to unite multiple booking platforms and geographies.
There was an increased demand for simplified, interactive, and holistic booking platforms where people can make bookings and travel plans without any hassle.
The client was facing issues when it came to unifying different adventure properties, assets, and bookings, on a single platform. The existing website made it difficult to track the actual count of assets given to customers. This was mainly because they initially had a common customer contract form and the customers had to go through a complicated booking process.
Brainvire took up the challenge and altered the backend process to create a single platform that would serve as a centralized portal for customers to make travel bookings. It allowed customers to book for partnered locations through one application. The application was fully optimized and user-friendly.
"The client needed a unified platform to manage diverse customer services. Brainvire provided a helping hand to the client to resolve this issue. We as a web development company provide solutions that increase conversions and boost visibility for the tour operators," said Mr. Chintan Shah, CEO of Brainvire Infotech.
Brainvire's experts also designed a booking calendar to facilitate tracking of different rental assets to customers in different locations. The contract format was also redesigned. It was a completely customized feature that would allow the client to submit contracts as per the customer's trips and the laws of the state. The contract also contained all mandatory details and task instructions.
Brainvire experts successfully offered a unified platform to the client. To know more about Brainvire or its solutions, send an email at .
Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting firms. With over 19 years of experience and more than 550 employee strength, it strives to create a
difference in the society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc. for diverse industry verticals while keeping customer satisfaction as its top priority.
It has earned many accolades such as 'Top IT Services Firm 2020', 'Top Mobile App Developers 2020', and 'Top E-commerce Developers 2020' by Clutch.