The experienced team integrated the domestic logistics app with the ocean-based logistics app. Brainvire’s team designed this ocean-based logistics app for the client. This integration provided live status of the shipment to their customers. Regardless of the shipment travelling through air, water, or road, the client can track their status smoothly.
Established in 1999, the client has evolved tremendously and steadily in the industry. They rely on their team of dedicated workforce that have been associated with them for many years. They wish to help customers overcome the struggles involved in shipping. The client wanted to offer a seamless shipping experience to their customers.
They provide domestic as well as international shipping services. They approached Brainvire to suggest a convenient solution for their business.
“The Shipping industry predominantly revolves around trust and word of mouth. The client therefore wanted to work on their customer experience. Our experts suggested transparency is the key to win customers. We developed a website solution that provides live status of shipment to customers. The team also offered a smooth integration for quick and accurate visual of the necessary information,” said Mr. Chintan Shah, CEO of Brainvire.
The client wanted to make optimal use of their customer data lying in their outdated ERP system. Brainvire’s developers created a connective mechanism that transmitted data from the ERP system.
All the data acquired from the old ERP system can now be graphically represented in the new web application. All the logistics booking related information can be reviewed and traced in the new app.
The team also implemented an improved UI for striking and clear representation of all the data.
With the new web app, the client had three different systems to manage and made it tricky to manage them simultaneously. Brainvire’s specialists blended their domestic logistics app with the new app. The client now can enable all logistics activities from a single destination.
The new app offered a clear preview of the entire logistics life cycle and improved the overall management of logistics activities.
Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting firms. With over 20 years of experience and more than 800 employee strength, it strives to create a difference in the society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc. for diverse industry verticals while keeping customer satisfaction as its top priority.
It has earned many accolades such as ‘Top IT Services Firm 2020’, ‘Top Mobile App Developers 2020’, and ‘Top E-commerce Developers 2020’ by Clutch.