Product launch

Brainvire Integrates CRM to Create Single-Source Access for an HVAC Client

September 23, 2021 Dallas, USA

Managing resources is a big challenge for businesses owing to the diversity of tasks involved. According to HubSpot, ERP implementation resulted in improvement for 95 percent of companies. Brainvire recently helped an HVAC client to manage their processes and enhance their business’ profitability effectively.

The client had three websites selling high-quality HVAC products at highly discounted prices. We aided the client to maximize their ROI by creating a consolidated view of HVAC Direct, BBQ Direct, and Online Supply: their three separate market presences. It helped them effectively manage leads, sales, and product data of all three websites from a single platform. In addition to this, our team improved the overall shopping experience and built lasting relationships with the customers.

The client was not sure which ERP platform would cater the best to their business needs. We recognized Odoo 14 Enterprise’s suitability to cater to the specialized needs of the American client. Our experts integrated Genesys, a contact center software that creates memorable buying experiences by personalizing customers’ shopping experience with Odoo. We further carried out Odoo-Intercom integration to make customer interactions quicker and better and deliver top-notch Retail ERP Software Solutions.

“It takes months of effort to create a customer but only a fraction of seconds and one bad experience to lose them,” remarked Chintan Shah, CEO, Brainvire.

Our experts improved customer experience, made way for better enterprise resource planning, and expanded the business’ visibility and reach with the help of proven SEO tactics and marketing efforts as per the client’s requirements. Our tactics helped to deal with the client’s declining online web traffic, a significant cause for concern. Further, automation of several time-consuming tasks improved the fruitfulness of these efforts.

If you have complex business requirements like this HVAC client, drop us a mail at info@brainvire.com to consult an expert!

About Brainvire

Brainvire is one of the world’s fastest growing IT consulting firms, with a mission to create a difference in society through technology. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc., for diverse industry verticals while keeping customer satisfaction as its top priority. Over the past 20 years, Brainvire has built exceptional IT services and consulting team of more than 1500 people and served more than 2000 customers across the world.

Brainvire is a proud Odoo Gold Partner, Adobe Commerce Partner, Magento Partner, Microsoft Gold Partner, Salesforce Partner, SAP Gold Partner, and AWS Partner. It has earned many accolades such as ‘Company of the Year’, ‘Top IT Services Firm’, ‘Top Mobile App Developers’, and ‘Best eCommerce Development Companies’ by various platforms.

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