Heirloom Roses
Enhanced Heirloom Roses’ Online Nursery Efficiency with a Custom Shopify App
About Project
Heirloom Roses in Oregon’s Willamette Valley nurtures premium own-root roses, preserving rare varieties. Rooted in family values, it ensures superior customer experiences and efficiency, honoring the legacy of quality and rare varieties.
Heirloom Roses
BusinessNorth America
Location
Business Goal
Our goal for this project was to enhance the online user experience for Heirloom Roses’ customers while improving operational efficiency through a custom Shopify application tailored to their requirements in the online nursery business.
Project Highlights
- Efficient Pre-Order Management
- Consistent Global Settings
- Public Holiday Shipping
- Multi-Feature Shopify App
UI/UX Enhancement
Key Challenges
Managing Pre-Orders Efficiently
Heirloom Roses needed an effective way to handle pre-orders for upcoming products.
Handling Global Settings
Consistent management of global settings across various applications was a challenge.
Incorporating Public Holidays
Accounting for public holidays in shipping schedules required proper implementation.
Managing Regional Specificities
Handling regional variations for shipping and product availability was crucial.
Our Solutions
Implemented Pre-Order Module with Customization Options
We developed a Pre-Order Module with a dedicated pre-order button. This allowed customers to reserve items before they were available, ensuring they didn’t miss out on desired products. It streamlined the pre-order process and boosted sales by enabling early commitments.
Developed Global Settings Module for Centralized Management
To address the challenge of consistently managing global settings, we created a Global Settings Module. This module allowed administrators to update settings globally without disrupting the user experience, providing flexibility and ensuring consistency across various applications and processes.
Created a Holiday Module for Seamless Shipping Adjustments
We implemented a seamless Holiday Module for the client. This solution enabled better resource allocation and holiday planning, reducing customer service inquiries related to shipping delays. It ensured a smooth operational flow and enhanced customer satisfaction during holiday periods.
Developed Hardiness Zone and Canada Modules for Regionalization
We developed the Hardiness Zone and Canada Modules to optimize shipping processes and provide region-specific information. These modules allow for customization based on regional specificities, improving logistics efficiency. Additionally, they encouraged customer trust by providing precise and relevant shipping details based on location.
Our Approach
We followed a structured approach to understand Heirloom Roses’ requirements and develop a tailored solution.
Analysis
Evaluation
Development
Testing
Technology Stack
Front End
React Native
Back End
React Native
Server
React Native
Database
React Native
Project Management Tool
React Native
Key Results
Enhanced Customer Experience
Customers enjoyed a seamless experience with pre-order capabilities and consistent information.Increased Sales Revenue
Heirloom Roses witnessed a boost in sales and revenue through effective pre-order functionalities.Improved Operational Efficiency
Streamlined processes and automated adjustments and lead times enhanced operational efficiency.Optimized Logistics Management
Regional customization optimized shipping processes, improving logistics management and customer trust.
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