The food and beverage industry has gained momentum again in the age of the Covid-19 pandemic and therefore, there was a need for innovative-laden measures that can suffice the client’s customer needs more efficiently.
In line with the safety requirements in the current global scenario, our team proposed no-contact features that allow the client to provide services with utmost precision. To enable contactless services, we introduced e-wallet and barcode functionalities that allow customers to avoid contact.
The scanning feature allowed customers to scan products that they purchase and eat from outside stores. They can also track macros of the products and order healthy meals to stay fit.
Being an industry front-runner, the client had observed that most customers failed to reach any food and beverage unit. They wanted to eliminate this bottleneck and ease communication so that customers can reach them in just a few clicks.
Our team therefore included the live chat feature so that customers can reach out to the client at any point. Customers no longer have to await calls from the admin to place orders or resolve their queries.
This progressive solution can help customers plan meal activities and schedule meals. Customers can enjoy uninterruptible experience as the data gets saved even if they get a call/message while placing the order.
The intuitive frontend allows vendors to highlight personalized meals for quick and easy order placement. Customers can check their preference and place orders smoothly.
Our experts also introduced the pause meal feature for customers. In case a customer wishes to skip a meal from their subscription, they can reschedule it for any other day within the set deadline.
The meal plan subscription ensures that you obtain safe and contactless delivery at your doorstep.
“Health is a primary concern for every individual, especially considering the current status. The client wanted to reach out to customers, provide nutritious meals as per their health requirements. Our talented team introduced the right set of advanced features that can streamline the client’s reach to their customers,” said Mr. Chintan Shah, CEO of Brainvire Infotech.
Simultaneously, customers can integrate health devices such as Google fit and Apple health. This can help track health statistics, manage health reports, count your daily intake, and improve on the fitness front.
Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting firms. With over 20 years of experience and more than 800 employee strength, it strives to create a difference in society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc. for diverse industry verticals while keeping customer satisfaction as its top priority.
It has earned many accolades such as ‘Top IT Services Firm 2020’, ‘Top Mobile App Developers 2020’, and ‘Top E-commerce Developers 2020’ by Clutch.