Our tech geeks crafted an exclusive roadmap to innovative order management for a leading grocery eStore in the Middle East.
This eStore is a household name when it comes to grocery solutions in the Middle East. They offer a wider array of fresh and healthy fruits, vegetables, and other products at affordable prices. The eStore concentrates to provide contactless, quality-oriented, and quick deliveries to their customers. They aim to encourage customers to go green and avoid wastage of valuable resources. The company wanted to offer uninterrupted services to their customers and hence wanted a seamless order management solution.
They reached out to us for this solution and hence we suggested introducing a striking set of consumer-centric features and integrations on the website and the mobile app. There are a variety of features for eCommerce platforms. However, we sieved the best features and included them during the retail store development process.
We introduced an appealing and informative layout for customer-friendly navigation. Along with this, we also added categories and product pages that provide specific details. Our team suggested including add to cart and buy now options to activate quick purchases for customers. All these features on the frontend triggered the purchase ratio.
“Of all a speedy approach is the most appealing USP for eCommerce businesses. Customers have switched to eStores so that they can get their desired product at their doorstep within no time. Our team considered this fact and hand-picked features that blend well with grocery eStore and you can see the results,” said Mr. Chintan Shah, CEO of Brainvire Infotech.
Simultaneously, we empowered the backend with a specific tab for order management. This tab offered real-time updates about the website and mobile app activities to the client. They no longer have to check manually for orders. Instead, the company receives a notification when an order is placed. They can then push the order further for quick inventory and smooth delivery.
These quick order management capabilities allow the company to deliver fresh groceries to its customers.
Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting & e-commerce website development company. With over 20 years of experience and more than 800 employee strength, it strives to create a difference in society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc. for diverse industry verticals while keeping customer satisfaction as its top priority.
It has earned many accolades such as ‘Top IT Services Firm 2020’, ‘Top Mobile App Developers 2020’, and ‘Top E-commerce Developers 2020’ by Clutch.