Tech Stack
- Android
- AWS
- CodeIgniter
- Google Map
- IOS
- MySQL
- RazorPay
- Textlocal
- Zendesk
About Client
The client is a food delivery service that allows users to search for nearby restaurants, examine menu items, and place orders all from their mobile devices. Food will be delivered to the customer's door in a timely manner. They are based in Arunachal Pradesh and serve the people of the state. Its app has become one of the most popular among residents; thus, they wanted to increase its quality and performance in order to provide a better experience for their users.
About Product
The overall interface of this application is divided into three parts, the restaurant owner's application that allows them to manage their menu items and track any orders that have been received. The delivery person can receive order delivery via their mobile application and proceed to the customer's delivery location. All users and their data in the system can be managed by the system administrator who has access to the admin panel. Brainvire performed a technical audit project maintenance and added a new feature in each and every app.
Technical Audit
The client wanted us to check the internal control systems to mitigate potential risks.
We performed a technical audit over all the three apps of this food delivery platform- restaurant, user, and delivery.
Solution
The Challenges
Result
- Revenue AssuranceWill enable procurement services that are transparent and cost-effective. Project and annual operating costs are reduced.
- Process EfficiencyIt will assist our client in maintaining its resources while controlling time and expenses to ensure that the operations, utilities, and related facilities run as efficiently as possible.
- Product UpdationWe added new features to communicate the app’s service capabilities. Customers believe this characteristic to be beneficial to marketing and sales activities.
- Improved PerformanceQuality improvement will focus on administrative systems' performance. Both can be prospective or retrospective and aim at improving how things are done.