Product launch

A Mobile App to Enrich Sales and After-Sales Services for A Leading Middle East Automobile Hub

5 November, 2020 Dallas, USA

Our skillful team of developers created a robust and functional mobile app that allowed the customers to interact with the client for their sales and after-sales services. The app allowed the customers to explore the latest Honda and Ford models, colors, specifications, prices, vehicle availability, and offers.

The digital transformation for the automotive dealer functional app also enabled customers to compare different car models at their convenience. Customers can send test drive requests, schedule appointments with the sales expert.

This feature-rich app also provided on-request roadside assistance service and reminder notifications for services.

The client is a leading automobile enterprise in the Middle East region. Their dominating presence is visible in more than 40 countries. They are also associated with different industry verticals such as insurance, advertising, oil and gas, food, retail, and many more.

“Automobile industry in the Middle East geographic area is taking a new shape. The industry is evolving smartly with intelligent technologies and advanced apps. Our team is experienced in the implementation of these technologies as well as demands of this geographical dimension. This dual understanding helped our team to provide an exclusive mobile app solution to boost sales and after-sales services,” said Mr. Chintan Shah, CEO of Brainvire.

Our team designed an app that offered showroom services such as requests for test-drives, showroom appointments, trace showroom locations and business hours. They can pay online securely for services. The app also saved past service appointments and notified upcoming appointments. The app also ensured proper pick-up and drop services.

Our specialists integrated the app with a reliable ERP system. The client now enjoyed perks of real-time customer and business data. This data helped them to provide quality services to customers. They can utilize this data to design lucrative offers for customers as well as the company.

With this multi-functional app, the client observed 49% increased visitors. They also relished a 54% increment on conversion ratio and the sales skyrocketed over 40%. The after-sales services helped retain customers and build long-lasting relationships with them.

About Brainvire

Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting firms. With over 20 years of experience and more than 800 employee strength, it strives to create a difference in society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc. for diverse industry verticals while keeping customer satisfaction as its top priority.

It has earned many accolades such as ‘Top IT Services Firm 2020’, ‘Top Mobile App Developers 2020’, and ‘Top E-commerce Developers 2020’ by Clutch.

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