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A Sales Mobile App Improved Customer Journeys for Kuwait’s Leading Automobile Business

A Sales Mobile App Improved Customer Journeys for Kuwait’s Leading Automobile Business

Tech Stack

  • Angular
    Angular
  • Azure cloud
    Azure cloud
  • MS SQL
    MS SQL
  • NodeJS
    NodeJS
  • Xamarin
    Xamarin

About Client

With their headquarters in Kuwait, the client is a reputed business enterprise. They are well-known for their exceptional services in the automobile, retail, insurance, advertising, food and beverages, and many more industries. They approached Brainvire’s skillful team to develop a multi-functional mobile app to enhance their customers’ experience in the automobile industry.

About Product

Brainvire’s team developed a useful mobile app that offered sales and after-sales services so that the client’s customers enjoyed a prolific journey. The team introduced dynamic features in the app that improved sales and after-sales experience of the customers. This app allowed the client to enjoy interacting with their customers and improve services that eventually increased their ROI.
Product Banner
before

The Challenges

before-ring
After-sales services

In the automobile industry, there aren’t many businesses that offer quality after-sales services to customers with help of the mobile applications.

After-sales services
The client wanted to offer good quality and timely after-sales services to their customers. The app saved all customer data and offered timely notifications for after-sales services.

Solution

The Challenges

After-sales services
In the automobile industry, there aren’t many businesses that offer quality after-sales services to customers with help of the mobile applications.

The client wanted to offer good quality and timely after-sales services to their customers. The app saved all customer data and offered timely notifications for after-sales services.

After-sales services

Result

  • Real-time data
    The client failed to obtain customer data and understand their needs. Our team took note of this requirement and integrated the app with the ERP system. This integration provided the client with all minute details of customer transactions.
  • Improved services
    The client now can offer and manage a series of sales and after-sales services to their increasing customers. The app accepts requests for appointments, road-assistance services, provides information on offers, vehicle availability, and much more information.
  • Increased number of customers
    With this feature-rich mobile app, the client gained an increased number of customers. They also earned an increased number of satisfied numbers.
  • Improved conversion rates
    This modern and functional mobile app helped the automobile giant to enjoy increased conversion rates.

Product Screens

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Client Testimonials

Dhaval Thakkar
Mobile enablement for Kuwait's leading conglomerate integrated with their automobile ERP, SAP solution, and multiple other enterprise solution. Rich customer experience and digitization of all the car showroom activities make this solution unique and helped to increased customer satisfaction level by 23%.
Dhaval Thakkar
Director of IT - Alghanim
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Founder, Creative LLC
5
6 months ago
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