Brainvire is pleased to announce its strategic partnership with a renowned diamond brand for the API-based integration of Barak Diamond ERP, providing a highly functional Odoo CRM integrated with Barak Diamonds ERP. This collaboration aims to revolutionize the client's business operations in the diamond industry.
The top exporters of diamonds, specializing in Diamond Export Charts, deal with a diverse range of products, including diamonds, lab-grown diamonds (finished goods), and fine jewelry. With a focus on sourcing, promoting, and selling high-quality, certified diamonds, the client has a significant presence in the USA, Canada, Europe, and Asia. The parent company, Ofer Mizrahi Diamonds (OMD), oversees the operations, while OM Jewelry is a sister company to Everlee.
Confronted with challenges with their existing basic and terminal-based systems, the client identified limitations such as rigidity with printing systems, inability to respond to remote commands, and reliance on obsolete technology. Furthermore, these systems lacked synchronization capabilities with the website and backend. Given these roadblocks, the client sought a "Strategic IT Partner" to provide a digitally enabled solution and streamline their business operations.
Thus, our team is developing a tailored CRM Suite for Ofer Mizrahi Diamonds, covering essential features: effective lead tracking in the sales pipeline, streamlined quotation processes, optimized sales team performance with commission management tools, a multi-faceted marketing approach through SMS, Email, Social Media, and Campaign management, and a dedicated helpdesk system for seamless customer service. These functionalities aim to provide Ofer Mizrahi Diamonds with a holistic view and efficient management of their business operations.
Chintan Shah, CEO of Brainvire, remarked, "This partnership signifies our commitment to delivering innovative and tailored solutions to its clients, empowering them to thrive in the evolving landscape of the diamond industry. As a strategic IT partner, we look forward to supporting Ofer Mizrahi Diamonds in achieving operational excellence and sustained growth through advanced CRM capabilities."
The goal of this comprehensive CRM Suite is to offer Ofer Mizrahi Diamonds a 360-degree view of customers. This includes access to vital information such as customer order history, open invoice history, stock details, and customer-decided prices.
If you want to leverage the benefits of Odoo and aim to create a unified, efficient system addressing your current challenges for digital transformation in business operations, let's connect now.
About Brainvire
Brainvire is one of the world’s fastest-growing IT consulting firms, with a mission to create a difference in society through technology. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc., for diverse industry verticals while keeping customer satisfaction as its top priority. Over the past 20 years, Brainvire has built exceptional IT services and consulting team of more than 1500 people and served more than 2000 customers across the world.
Brainvire is a proud Odoo Gold Partner, Adobe Commerce Partner, Magento Partner, Microsoft Gold Partner, Salesforce Partner, SAP Gold Partner, and AWS Partner. It has earned many accolades such as Company of the Year, Top IT Services Firm, Top Mobile App Developers, and Best eCommerce Development Company, Inc 5000, The Dallas 100 Entrepreneur Award, Deloitte Fast 500, Silicon Valley Business Journal: Fastest Growing American Company, and Great Place to Work by various prestigious platforms.
