Financial TimesAmericas' Fastest-Growing 2025
Certified PartnerOdoo Gold · Adobe Solution · Shopify Plus partnershipsOdoo Gold · Adobe · Shopify Plus partnerSee all
One business dayA senior architect replies to every enquiry · +1 (631) 897-7276Architect reply within one business dayLet's talkCall us
Inc. Regionals 2025Fastest-growing private companies in AmericaInc. Regionals 2025 honoreeSee awards
Americas' Fastest-Growing Companies 2025Recognized by the Financial TimesFT Fastest-Growing Companies 2025See the rankingRanking
4.8 / 5 on Clutch262 verified client reviews4.8/5 on Clutch · 262 reviewsRead the reviews
4.8 · 262 Clutch reviews
US United States

Home / Case Studies / Bay Alarm Medical

/ Case Study · Healthcare

A Magento Storefront Moved to Odoo 16. One Platform for Commerce and ERP.

/ The engagement

Commerce and ERP, Unified on Odoo.

We replaced the Magento shopping cart with Odoo commerce and moved the client from Odoo 13 to Odoo 16, so the storefront and the back office run on one interconnected platform with real-time synchronization and no API connector between them.

Magento to OdooOdoo 16 UpgradeCommerce and ERPReporting Dashboards
Odoo 16Version after the upgrade from Odoo 13
ZeroAPIs required between commerce and ERP
Real-timeSynchronization across the platform
24-HourMedical alarm response the client runs

/ About the client

Bay Alarm MedicalBay Alarm Medical

Bay Alarm Medical is working on expanding people's ability to get the preventative health care they need. It offers state-of-the-art medical alert devices and one of the most dependable domestic 24-hour medical alarm emergency contact centers, devices that can act as lifesavers for people with limited mobility or serious health issues.

Bay Alarm had an existing eCommerce website powered by Magento commerce, but it needed to be faster and more responsive. We suggested switching from the Magento shopping cart to the Odoo shopping cart, which also resolved their real-time synchronization issue.

/ The approach

Design, architecture, and features, shipped as one program.

/01Migration

Odoo 13 to Odoo 16

Our Odoo experts migrated the system from an older Odoo 13 version to the latest Odoo 16, for enhanced functionality and capability.

/02Commerce

Magento replaced

We replaced Magento with an Odoo commerce solution for faster speed, so the storefront runs on the same platform as the back office.

/03Integration

No connector required

Providing Odoo as a complete solution for managing backend operations and eCommerce eliminates the necessity of an API between the two systems.

/04Reporting

Dashboards out of the box

As Odoo partners, we implemented Odoo 16 equipped with out-of-the-box functionalities, giving the team the reporting and dashboards the older version lacked.

/ What stood in the way

Four problems, solved without a maintenance window.

Select a challenge to see how it shaped the build.

/01 Running an older Odoo version →
/02 High loading time →
/03 API integration overhead →
/04 Improper data representation →

Running an older Odoo version

The client's existing Odoo version was old and suffered from several limitations. Our Odoo experts migrated the system from an older Odoo 13 version to the latest Odoo version 16, for enhanced functionality and capability.

High loading time

The eCommerce website was developed by leveraging Magento, which impacted the overall loading time of the website. We replaced Magento with an Odoo commerce solution for faster speed.

API integration overhead

API integration with a connector was enabled to communicate ERP and eCommerce. Providing Odoo as a complete solution for managing backend operations and eCommerce eliminates the necessity of API.

Improper data representation

The older version of Odoo did not have any reporting system or a dashboard. As Odoo partners, we implemented Odoo 16 equipped with out-of-the-box functionalities.

/ Product screens

The delivered experience.

The interface people actually use.

Bay Alarm Medical delivered interface, screen 1/01Account Manager App
Bay Alarm Medical delivered interface, screen 2/02Manage Your Account
Bay Alarm Medical delivered interface, screen 3/03App Features & Payments
Bay Alarm Medical delivered interface, screen 4/04Caregiver Tracking
Bay Alarm Medical delivered interface, screen 5/05Device Location & Battery

/ The results

What changed, in numbers.

Advanced Feature system on Odoo 16 Odoo 16 has numerous improved features to enable the seamless running of the business.
Custom Customer experience A fast eCommerce website backed by Odoo provides a custom customer experience.
Zero API integration The Odoo implementation enabled smooth functioning of ERP and commerce, eliminating API integration.
Tracked Sales and marketing KPIs The team easily tracks reports, measures the ROI, and can track, analyze, and optimize the business.

/ Next step

Ready for a redesign like this on your platform?

A thirty-minute working session with a Brainvire architect: your current stack, your constraints, and where a rebuild actually pays off. No sales deck.

Book a Working Session →