Tech Stack
- AWS
- Azure DevOps
- Magento-Odoo-Integration
- Odoo
- PostgreSQL
About Client
This brand is facilitating medical and dental supplies for the past two decades to several healthcare institutions and customers. They have professional staff from medical and dental engineering on their team. Over the years, they have offered products that meet American standards and specifications. They connected with Brainvire to acquire stability in their internal workflow and improve customer relationship management.
About Product
Brainers examined their existing work process and how they function across departments. Once we had a better understanding, we proposed the Odoo-Magento integration to streamline all their internal operations and simultaneously work on customer relationships. Different Odoo modules facilitated automation in order and delivery processes. This led to transparent communication internally, and hence, it was easier to maintain customer relationships.
Introduced A Customized Omnichannel Experience
It was challenging for the brand to manage different channels simultaneously and required new ways to stimulate their business.
Brainers are well-acquainted with Odoo-Magento advantages and hence recommended this integration to support the development of a customer journey that aligns with each customer's needs. Every customer can enjoy a seamless omnichannel experience with the brand that uses intelligent automation techniques to manage workflow and grow revenue. With easy setup and no coding required, the brand saved time, money, and resources with this integration.
Solution
The Challenges
Result
- 41% More SalesThe real-time Odoo-Magento integration improved productivity, order management and eventually boosted sales.
- Improved Customer RetentionThe revised marketing strategy and efforts helped the healthcare supplier manage bulk orders efficiently and enhance customer retention.
- Seamless Elastic Search Experience:The advanced Magento features allowed customers to run quick searches in just a few clicks.
- 3.7X Improved Organic TrafficThe combined website efforts improved website performance and speed, reduced bounce rate, and boosted organic traffic.