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Insights

An On-Demand App Helped Streamline Delivery Process for A Prominent Cookie Business

June 3, 2020 Dallas, USA

Brainvire’s experts updated the app based on the client’s requirements, who wanted an app that could help organize their delivery process. Brainvire’s experts implemented features such as automated order assignment, live tracking, record, and saved consumer information in the app.

The client is a well-known cookie organization. They also offer a variety of desserts such as ice cream, cold milk, brownies, etc. The client primarily aims to deliver freshly baked and warm cookies to their customers. They are spread across 100 locations and intend to add more destinations.

“Offering timely delivery is a key factor to enhance the consumer experience. Our experts took special notes for on-time delivery and the organized delivery process. After having a better understanding of this business needs, the Brainire team added lucrative features in the app for enhanced business,” said Mr. Chintan Shah, CEO of Brainvire.

Brainvire’s developers implemented a live tracking feature in the app, which allowed the client to track the exact location of their drivers. The client had better knowledge of the number of completed and pending deliverables and could trace the number of deliveries a single driver made throughout the day, week, and month.

Google Maps allowed drivers to deliver parcels at the right location at the right time.

The client now had the potential to streamline orders based on the geographical location. They could easily deliver orders in the vicinity and took comparatively lesser time for long-distance delivery than earlier.

The client could now start shifts with precautions. Brainvire’s developers set a mechanism where the client could easily record customer information and their billing details. These details helped the driver to reach the right destination, on time, and deliver to the right person.

Developers also implanted a secure e-wallet in the app using which customers enjoyed the advantages of a credit wallet. The customer’s digital signature confirmed the successful delivery of an order.

To know more about Brainvire’s developers, or its services, send an email at info@brainvire.com.

About Brainvire

Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting firms. With over 19 years of experience and more than 550 employee strength, it strives to create a difference in the society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, for diverse industry verticals while keeping customer satisfaction as its top priority.

It has earned many accolades such as ‘Top IT Services Firm 2020’, ‘Top Mobile App Developers 2020’, and ‘Top E-commerce Developers 2020’ by Clutch.

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