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/ Case Study · Food & Beverage

An On-Demand Food Pickup App that Skips the Line. Order Ahead, Walk In, Grab It.

/ The engagement

Pre-order, Earn Rewards, and Pay Cashless.

A mobile app that lets people skip the line and earn rewards at the best food chains and restaurants in their city. Users search or browse menus in a list view, place an order, collect points on every order to redeem across the network, and pick up their takeout effortlessly, with secure payments and a digital wallet.

Order AheadDigital WalletSecure PaymentsRewards
SkipThe line
RewardsOn every order
OrderAhead and pickup
WalletCashless pay

/ About the client

Food Pickup App

The client is a group of serial entrepreneurs who believe there is a better way to interact with local businesses, one where customers spend more time enjoying the things they love. Their mission is to change the way customers run their daily lives and simplify workflows for whole communities.

They chose Brainvire to help. The mobile app lets users skip the line and enjoy rewards at the best food chains in their city, save time on popular food and drinks, collect points on every order to spend anywhere in the network, and make ordering and picking up takeout effortless.

/ The approach

Design, architecture, and features, shipped as one program.

/01Payments

Secured end to end

Financial transactions had to be secure, so the team integrated a secure payment gateway that protects every order a user pays for.

/02Wallet

Cashless by default

Users needed to pay bills without cash, so the team integrated a digital wallet that keeps payment quick and cashless.

/03Offers

Promotions made simple

Different promotional-offer criteria were hard to manage, so the team built a flexible offers engine that handles each type cleanly.

/04Rewards

Points that count

Every order earns a discount or cashback for topping up the wallet, so the team built a rewards system that records and redeems those points.

/ What stood in the way

Four problems, solved without a maintenance window.

Select a challenge to see how it shaped the build.

/01 Secure payment gateway
/02 Digital wallet integration
/03 Managing promotional offers
/04 Recording rewards

Secure payment gateway

Financial transactions had to be secure. We integrated a secure payment gateway that protects every order a user pays for.

Digital wallet integration

Users needed to pay their food bills without cash. We integrated a digital wallet so payment stays quick and cashless.

Managing promotional offers

Different promotional-offer criteria were difficult to manage. We built a flexible offers engine that handles each offer type cleanly.

Recording rewards

Users earn a discount and cashback for adding wallet money, and those rewards had to be recorded. We built a system that tracks and redeems every point.

/ Product screens

The delivered experience.

The interface people actually use.

Food Pickup App delivered interface, screen 1/01Home
Food Pickup App delivered interface, screen 2/02Restaurants
Food Pickup App delivered interface, screen 3/03Menu
Food Pickup App delivered interface, screen 4/04Order
Food Pickup App delivered interface, screen 5/05Wallet
Food Pickup App delivered interface, screen 6/06Payment
Food Pickup App delivered interface, screen 7/07Rewards
Food Pickup App delivered interface, screen 8/08Pickup

/ The results

What changed, in numbers.

Saves Time The app lets busy users skip the queue and pre-book their meals ahead of arrival.
Wide Menu range Users browse the menus of different restaurants and order what they like instantly.
Order Ahead and pickup Users order food and collect it from a chosen restaurant at a particular time.
Earn Reward points The app credits reward points to the user's wallet, redeemable against future orders.

/ Next step

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