We planned an on-site visit to examine the ground realities at client locations in the Middle East and implemented digital transformation to combat the post-pandemic phase.
Our experts were in constant contact with all our clients during the pandemic. We have proposed effective strategies to help thrive the pandemic effectively. However, taking into account the new-normal our mobility head Mr. Maharshi Pancholi initiated to make an in-person meet and visited our clientele in the Middle East.
We wanted a thorough examination of the actual situation to determine future plans. This strategic meeting helped our team to identify the existing and future needs of the companies and their customers. We were able to recognize the impact of the pandemic on the changed consumer behavior.
This helped us to understand the gap between the consumer demands and the client’s concerns. We brainstormed and implemented innovative digital transformation solutions to eliminate this gap that had occurred due to the outbreak of COVID-19.
“The pandemic has evolved the business core and we wanted our clients to stay ahead just the way they were before the pandemic occurred. We introduced actionable and result-oriented solutions for our clientele to improve business outcomes,” said Mr. Chintan Shah, CEO of Brainvire Infotech.
Our experts analyzed the existing engagements and designed a framework that can accelerate customer engagement. A framework inclusive of the latest digital solutions worked brilliantly for a majority of our clients such as Alokozay, GMG, Planet Pharmacy, Grandiose, and BMTC among others.
The successful implementations of these solutions gradually resulted in improved deliveries and accelerated the business revenue.
Alongside, we also ensured that our clients don’t have to face any hindrances to communicate with the off-shore team. We offered a progressive digital solution to align activities between the client and the off-shore team. This eliminated the unwanted Chinese whisper and made way for transparent communication from both ends.
During this course, we also met the client’s CEO, stakeholders to design the future road map for the project. Our constant communication and impactful solutions resulted in a better association with our clients in the UAE.
About Brainvire
Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting firms. With over 20 years of experience and more than 800 employee strength, it strives to create a difference in society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc. for diverse industry verticals while keeping customer satisfaction as its top priority.
It has earned many accolades such as ‘Top IT Services Firm 2020’, ‘Top Mobile App Developers 2020’, and ‘Top E-commerce Developers 2020’ by Clutch.
