Home / Case Studies / Pidilite
/ Case Study · Retail
A Dynamic Portal and App for Pidilite. Faster Sync, Swifter KYC.
/ The engagement
One Portal for Contractors and Leads.
A dynamic portal and mobile app with server-level synchronization, smart data caching, and streamlined KYC, built to keep Pidilite's contractor network moving.
/ About the client
Pidilite is a leading manufacturer whose contractor and dealer network depends on a fast, reliable portal for leads, onboarding, and day-to-day engagement.
Brainvire built a dynamic portal and app with server-level synchronization, clever data caching, and a streamlined KYC flow, lifting performance and easing manual work.
/ The approach
Design, architecture, and features, shipped as one program.
Platforms in step
Server-level synchronization bridges platforms like Salesforce, so data stays aligned across the portal and connected systems.
Speed through caching
Clever data caching and database change fetching accelerate the portal, so pages load fast under real contractor load.
Contractor-friendly flow
A contractor-friendly lead management flow clears the data backlog and keeps engagement moving.
Onboarding, streamlined
A streamlined KYC process cuts manual verification, so contractors get onboarded quickly and reliably.
/ What stood in the way
Four problems, solved without a maintenance window.
Select a challenge to see how it shaped the build.
Complex data sharing
Data sharing across platforms was complex. We added server-level synchronization to bridge systems like Salesforce and keep records aligned.
Portal performance slowed
The portal had slowed under load. We amped up performance by fetching database changes and caching data cleverly, boosting speed.
Contractor data backlog
Contractor data had backed up. We built a contractor-friendly lead management flow to clear the backlog and keep it current.
Manual KYC inefficiency
KYC ran on slow manual steps. We streamlined the KYC process so verification takes less manual intervention.
/ Product screens
The delivered experience.
The interface people actually use.
/01KYC Verification
/02Lead Management
/03Dashboard
/04Contractor Profile
/05Reports/ The results
What changed, in numbers.
/ Next step
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