Diamond Merchant
Streamlined Smooth User Experience with Odoo ERP Integration For a Diamond Merchant
About
Our client is a premier provider of designer diamonds and custom-made rings online. They offer various engagement rings to suit diverse styles and settings. Recognized among Internet Retailer’s top 1000 and 50 fastest-growing eCommerce companies, they have established a strong market presence.
Diamond Industry
BusinessNorth America
Location
Brief
We formulated an extraordinary omnichannel ERP solution considering the requirements. Our extensive consultancy services also aided in redesigning the traditional workflow. Also, with the inclusion of the latest version of Magento, user engagement improved profoundly. The real motive for incorporating an exclusive ERP was to boost customer engagement, offer the client a splendid retail omnichannel experience, and help them achieve digital transformation.
Enhanced UI/UX Experience
Features
Seamless Order Modification
Users can rectify and modify their orders even after completing the transaction. This feature provides flexibility and convenience, allowing changes to shipping addresses, ring sizes, and diamond specifications, enhancing customer satisfaction.
Streamlined Payment Solution
We introduced a split payment feature that allows customers to divide their transactions between cash and card payments. This flexibility improves the checkout experience, reduces cart abandonment, and boosts customer satisfaction.
API Integration
We integrated 50 APIs into the client’s platform, streamlining customer engagement and enhancing user experience. These APIs facilitate real-time data exchange, improve order processing, and support functionalities like inventory management and customer support.
Automation
Our team implemented a comprehensive automation system, eliminating manual processes and optimizing efficiency. This automation covers order processing, inventory management, and customer notifications, reducing errors and increasing productivity.
Technology Stack
Front-end Tech
CSS 3
HTML
Back-end Tech
CSS 3
HTML
eCommerce Platform
CSS 3
HTML
Cloud
CSS 3
HTML
ERP
CSS 3
HTML
Framework
CSS 3
HTML
Database
CSS 3
HTML
Accounting
CSS 3
HTML
Payment
CSS 3
HTML
Social Section
What Our Client Says
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