About Project
Chennai Silks is a prominent South Indian retailer with 20 offline stores, featuring over 10,000 SKUs in apparel and textiles. Known for its stunning silk sarees and diverse clothing collections, the brand seamlessly combines tradition and modern style.
A Leading South Indian Retailer
BusinessAsia Pacific
Location
Brief
We developed and delivered a seamless, bug-free Magento store for Chennai Silks to enhance their online retail experience. Our solution supported their centralized warehouse operations, enabling efficient inventory and order management for 300,000–400,000 monthly orders. Hosted on AWS, the platform was built for performance and scalability. We implemented customized shopping cart rules—offering free international shipping for orders above ₹19,995 and under 5kg, while calculating additional charges for extra weight. This tailored approach ensured a smooth, user-friendly checkout process and aligned perfectly with their business goals for global eCommerce growth and operational efficiency.
List of Services Offered
- Magento Development Services
- eCommerce Platform Optimization
- Custom Shipping Rule Integration
- AWS Cloud Hosting Solutions
- Centralized Inventory Management System
Enhanced Features
Features
Resolved PayPal Payment Method Issues for Seamless Transactions
We coordinated with the PayPal team to identify and resolve payment method issues. Our team worked closely with PayPal’s support to address integration challenges, ensuring secure and smooth payment processing. This collaboration streamlined the payment experience for users, boosting confidence in the platform. As a result, customers now enjoy reliable transactions, and the payment process has become more efficient, contributing to a seamless user experience and reinforcing trust in the payment gateway for all customers.
Fixed Razorpay Order Generation Failure for Smooth Checkout
We meticulously reviewed Razorpay’s conditions and configurations to tackle the order generation failure. We identified the root cause and implemented an effective solution to ensure successful payments trigger accurate order creation. This intervention resolved the issue and reinstated a smooth, error-free checkout experience. Customers could now confidently proceed, knowing their orders would be generated correctly. Our solution also reinforced customer trust in the payment gateway, ensuring that every transaction led to successful order placement and delivery.
Synchronized Inventory System to Prevent Overselling and Discrepancies
We synchronized the inventory system to ensure accurate stock levels were reflected on the website. We eliminated discrepancies between product availability and customer selections by aligning the inventory data across all platforms. This update prevented the possibility of overselling and allowed customers to purchase only what was in stock, improving the overall shopping experience. Our solution ensured better inventory management and enhanced customer satisfaction by preventing order fulfillment issues and reducing order cancellations.
Debugged Backend Code to Restore Report Generation Efficiency
We reviewed and debugged the backend code to address the complications preventing report generation. After identifying the issue, we implemented the necessary fixes, restoring administrators’ ability to generate reports seamlessly. This solution improved operational efficiency, allowing easy access to essential business insights. With the ability to create accurate reports, the team could make more informed decisions, track business performance effectively, and improve overall system functionality and decision-making capabilities.
Technology Stack
Front-end Technologies
HTML5
CSS 3
Back-end Technologies
HTML5
CSS 3
Server
HTML5
CSS 3
Database
HTML5
CSS 3
Project Management Tools
HTML5
CSS 3
Framework
HTML5
CSS 3
Payment Gateway
HTML5
CSS 3
Analytics and Monitoring Tools
HTML5
CSS 3
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