The jewelry brand faced several hindrances with its current website. The brand’s business users had to struggle with processes that had an immediate impact on their productivity and their overall business outcome. Hence, they approached Brainvire to recommend a suitable eCommerce development solution.
Our experts examined the main issue and then suggested upgrading the website with the modern ERP system. Integration with the latest ERP system allowed the company to optimize the use of advanced features and automated processes. The jewelry brand can update buyers, sellers, and vendors of the latest jewelry and gems available in the market.
Alongside, the company wanted to introduce a digital solution for jewelry business, primarily, an innovative and advanced digital landscape to reach more customers. This jewelry e-store was founded in 1999 and currently holds an international presence with branches all across the globe. They are known for their B2B jewelry marketplace and their incredible services.
“We have a magnificent history in the diamond and jewelry industry. Our experts have worked with different dealers from manufacturers, wholesalers, to retailers of this industry. This helped us to understand the vision of this prominent brand and hence we suggested refurbishing the existing website to provide the latest features and functionalities. This empowered the brand to provide quick and customer-friendly services,” said Mr. Chintan Shah, CEO of Brainvire.
Our consultants re-engineered the entire process and strengthened the core business unity with intuitive enhancements in the current system. The seamless ERP integration improved the front-end e-store and offered robust support across multiple platforms such as Shopify, and Magento development services to name a few.
This impeccable refurbishment on their current website had a striking impact on their vendor and customer reach. Alongside the improvement in external business activities, the automated process also enhanced internal business activities. The brand was now updated about all their transactions and locations of different gems.
All these refurbishments transformed the company into a reliable and top-notch jewelry digital salesman.
Developing solutions with innovation, usability, and efficiency, Brainvire is one of the top IT consulting firms. With over 20 years of experience and more than 800 employee strength, it strives to create a difference in society through technology. Having delivered over 1500 projects to its clientele spread globally, it has endured a 95% customer retention rate. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc. for diverse industry verticals while keeping customer satisfaction as its top priority.
It has earned many accolades such as ‘Top IT Services Firm 2020’, ‘Top Mobile App Developers 2020’, and ‘Top E-commerce Developers 2020’ by Clutch.