Engagement

Shisha Pioneer Provides Refreshing Customer Experience with Magento Cloud Multi-Website

December 2021 Dallas, USA

Bainvire designed a robust and uninterruptible transitional journey from the .NET platform to the Magento Cloud multi-website for a quality-driven Shisha manufacturer in the Middle East.

With their presence in 100+ countries, the brand wanted to connect all Shisha lovers; they wanted a synchronized platform to connect all their websites simultaneously and tailored B2B and B2C experience.

The brand’s absolute commitment to quality has earned them a loyal customer base, but they are keen to please their customers with their services. They want to create a global Shisha community and retail store development for their customers to share their love and passion for Shisha.

When they reached out to us, they were using a .NET platform, and hence Brainers recommended a switch to the Magento Cloud multi-website architecture. This will primarily eliminate the hassle of working on multiple websites. In addition, this transition facilitated single Admin access to manage all website activities and ease.

Chintan Shah, the CEO, Brainvire, stated, “Connecting to customers can help solve several business problems. Hence, we developed a Magento-multi-website for the brand to improve their reach and services across customers and businesses and worldwide.”

Further, we insisted they build a WordPress micro-community that allows all their customers to come together and share their experiences. This Shisha micro-community helps customers share different flavors, use discounts, promotions, maintain Shisha hygiene, tips on using it, and other activities related to this experience.

Alongside, we concentrated on B2B and B2C experiences on the website. We discovered and implemented different navigation strategies for them. This tailored experience will assist users in choosing a flavor of their choice and in the most convenient manner. Furthermore, agile methodologies ensured the timely implementation of the website and synchronization.

Together, our technical and digital marketing assistance assisted the brand in enhancing user experiences and increasing overall sales.

To know more about projects in the Middle East, drop an email at: info@brainvire.com.

About Brainvire

Brainvire is one of the world’s fastest growing IT consulting firms, with a mission to create a difference in society through technology. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc., for diverse industry verticals while keeping customer satisfaction as its top priority. Over the past 20 years, Brainvire has built exceptional IT services and consulting team of more than 1500 people and served more than 2000 customers across the world.

Brainvire is a proud Odoo Gold Partner, Adobe Commerce Partner, Magento Partner, Microsoft Gold Partner, Salesforce Partner, SAP Gold Partner, and AWS Partner. It has earned many accolades such as Company of the Year, Top IT Services Firm, Top Mobile App Developers, and Best eCommerce Development Company, Inc 5000, The Dallas 100 Entrepreneur Award, Deloitte Fast 500, Silicon Valley Business Journal: Fastest Growing American Company, and Great Place to Work by various prestigious platforms.

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