About
Based in the USA, the client started their organization in 1999. A team of professionals with quality experience kick-started this business in New Jersey. The client prefers quality and has a reliable team associated with the company. This team can help customers to overcome challenges in the shipping process. The main ambition of the client is to offer an effortless shipping expedition to their versatile customers.
Project Highlights
Brainvire’s experts developed a web app that can simplify the logistics management process for the client along with live tracking of the shipment. The team blended the client’s existing system with the new one so that they acquire precise customer data. They also introduced features to improve the logistics shipment journey.
The Challenges
- Live Tracking of ShipmentsEarlier, customers failed to acquire precise location of their deliverables.
- Effective Use of Customer DataThe Client had all the logistics related data of their customers in the ERP, but the ERP was clumsy to use and had a very bad User experience.
- The Blend of AppsWith a new web app in place, the client now had different apps to work on. This made it difficult for the client to manage the logistics process.
- A Comprehensive ViewLack of clarity in shipment process created rift among customers and the client.
Tech Stack
Angular
NodeJS
Amazon Webservices
MySQL
Result
Eliminated the use of outdated ERP
Customers no longer have to login to the outdated ERP system to check their booking status. Brainvire’s experts designed a new app which can provide them all the necessary details of their logistics booking.Transparency
Earlier, customers had to message the admin to track the status of their cargo. With the new app in place, customers can use the live tracker feature and learn about their cargo location and delivery.A uniform platform
Neither the client nor customers have to switch between systems or apps to acquire information about the logistics process or location. They can utilize this new system and gain access to all important details.Smooth communication
Customers no longer need assistance from the admin to generate quotes. The new system allows customers to generate customized quotes for domestic and international cargos.
