An Exclusive App To Follow Your Shipment Delivery

/ The engagement

Brainvire’s experts developed a web app that can simplify the logistics management process for the client…

/ About the client

Who we built this for.

Based in the USA, the client started their organization in 1999. A team of professionals with quality experience kick-started this business in New Jersey. The client prefers quality and has a reliable team associated with the company. This team can help customers to overcome challenges in the shipping process. The main ambition of the client is to offer an effortless shipping expedition to their versatile customers.

/ What stood in the way

Four challenges, engineered through.

Select a challenge to see how it shaped the build.

/01Live Tracking of Shipments→

/02Effective Use of Customer Data→

/03The Blend of Apps→

/04A Comprehensive View→

Live Tracking of Shipments

Earlier, customers failed to acquire precise location of their deliverables.

Effective Use of Customer Data

The Client had all the logistics related data of their customers in the ERP, but the ERP was clumsy to use and had a very bad User experience.

The Blend of Apps

With a new web app in place, the client now had different apps to work on. This made it difficult for the client to manage the logistics process.

A Comprehensive View

Lack of clarity in shipment process created rift among customers and the client.

/ The results

What changed.

Eliminated the use of outdated ERPCustomers no longer have to login to the outdated ERP system to check their booking status. Brainvire’s experts designed a new app which can provide them all the necessary details of their logistics b

TransparencyEarlier, customers had to message the admin to track the status of their cargo. With the new app in place, customers can use the live tracker feature and learn about their cargo location and delivery.

A uniform platformNeither the client nor customers have to switch between systems or apps to acquire information about the logistics process or location. They can utilize this new system and gain access to all importan

Smooth communicationCustomers no longer need assistance from the admin to generate quotes. The new system allows customers to generate customized quotes for domestic and international cargos.

/ Related work