The client is a prestigious non-profit organization in Singapore that offers a variety of facilities and services to its members, including F&B outlets, gaming and sports facilities, banquet bookings, events, and more. With many operations to manage, it became increasingly more work for the organization to keep track of all the processes and data manually. This led to inefficiencies, errors, and delays in delivering services to members.
To address these challenges, they underwent a technology transformation and implemented a centralized ERP system. By doing so, they could streamline their processes and improve their operational efficiency, resulting in better service delivery to members. The ERP system would enable them to manage all their operations in one centralized solution, including sales, membership management, procurement, inventory, accounting, and more. This would provide real-time data and insights into their operations, allowing them to make informed decisions and take proactive measures to enhance their services.
Chintan Shah, CEO of Brainvire, said, “Through the power of Odoo development, we’re excited to transform our client’s operations and enhance their member experiences, providing them with a seamless and convenient platform to access all facilities and services.”
The client offers a range of membership categories, including Ordinary, Associate, Life, Corporate, Honorary, and Overseas memberships to individuals. In addition, members enjoy access to various facilities, such as sports and gaming facilities, community hall rentals, and dining outlets.
The membership process involves making inquiries through the website or contacting the membership team, who will review the application and contact the applicant for any further information required. Once approved, the membership is valid for a fixed term and can be renewed upon expiry.
Brainvire’s transformation of the client’s operations includes several key features that will streamline the club’s management. Revamping the existing website to integrate with the Odoo back-end ERP is crucial in this process. By implementing Odoo modules such as CRM, Sales, and Accounting, we will enable complete sales processes, capturing membership inquiries from the website and other sources.
One of the most significant benefits of the transformation is creating and managing detailed membership profiles accessible to members through the portal. This will enable members to view their information and notifications, making their experience much more personalized.
We will also implement Odoo POS and inventory solutions to manage F&B sales and book gaming and sports facilities online. Additionally, the offline booking process for renting the community hall or a virtual office (PO Box No.) at their reception will benefit freelancers who need an address in one of the most prestigious locations in Singapore.
To keep members informed of upcoming events, the back-office team will create events in the Odoo back-end, which will be visible on the website for interested members and people to register. In addition, our team will deliver a robust support/ticketing system and a full-fledged email marketing tool with integrations such as WhatsApp and payment integration with HitPay, and GIRO. These tools will enhance communication and streamline the process of managing inquiries and events.
Finally, we will provide an integrated invoicing and accounting solution to record income and expenses and generate reports. This feature will enable the club to keep track of its finances and monitor its performance.
The Odoo-certified experts at Brainvire are available for a call or email at firstname.lastname@example.org for more information on their Odoo development services. So, the transformation with the power of Odoo will revolutionize the operations and enhance its members’ experiences.
Brainvire is one of the world’s fastest-growing IT consulting firms, with a mission to create a difference in society through technology. Brainvire offers exclusive consultancy services such as Business Intelligence, Digital Marketing, Cloud ERP, CRM for E-commerce, etc., for diverse industry verticals while keeping customer satisfaction as its top priority. Over the past 20 years, Brainvire has built exceptional IT services and consulting team of more than 1500 people and served more than 2000 customers across the world.
Brainvire is a proud Odoo Gold Partner, Adobe Commerce Partner, Magento Partner, Microsoft Gold Partner, Salesforce Partner, SAP Gold Partner, and AWS Partner. It has earned many accolades such as Company of the Year, Top IT Services Firm, Top Mobile App Developers, and Best eCommerce Development Company, Inc 5000, The Dallas 100 Entrepreneur Award, Deloitte Fast 500, Silicon Valley Business Journal: Fastest Growing American Company, and Great Place to Work by various prestigious platforms.